University of Texas at Austin, Doctorate of Philosophy – Communication Studies (December, 2004)
Dissertation Title -
“Electronic
Monitoring And Surveillance In The Workplace: Modeling The Panoptic
Effect Potential Of Communication Technology, Organizational
Factors And Policies”
–
Advisor - Craig R. Scott, Associate
Professor
University of Texas at El
Paso,
Master of Arts – Communication (July, 1999)
Thesis Title -
“Embracing
the Future: A Preliminary Analysis of the United States
Army’s Transition to Technology Based Education and Training
at a Fort Bliss Classroom XXI Site”
– Advisor - Eduardo Barrera, Associate
Professor
University of Texas at El
Paso,
Bachelor of Arts – Journalism (July, 1994)
Academic
Employment
Assistant Professor, Department of Communication Studies, Marquette
University, 2004-present
Graduate Teaching Assistant & Assistant Instructor, Department
of Communication Studies, The University of Texas at Austin,
2001-2004
Academic Mentor, Intercollegiate Men’s Athletics, The
University of Texas at Austin, 2000-2002
Publications
D'Urso, S. C.
& Rains, S. A. (in press). Examining the scope of channel
expansion: A test of channel expansion theory with new and
traditional communication media. Management
Communication Quarterly.
D’Urso, S.
C. (2006). Who’s watching us at work? Toward a
structural-perceptual model of electronic monitoring and
surveillance in organizations. Communication
Theory,
16,
281-303.[pdf]
Stephens, K. K., D’Urso, S. C., & Holmes, P. (2006). The
Sulzer hip replacement recall crisis: A patient's perspective. In
S. May (Ed.).
Case Studies in Organizational Communication: Ethical Perspectives
and Practices (pp
125-138). Thousand Oaks, CA: Sage.
Manuscripts in Under Review
Feldner, S. B. & D'Urso, S. C. What's in a name? Examining
organizational identity from divergent stakeholder
perspectives. Management
Communication Quarterly.
D'Urso, S. C., & Pierce, K. M. Connected to the organization: A
survey of communication technologies in the modern organizational
landscape.
Communication Research Reports.
Scott,
C. R. & D'Urso, S. C. Comparing students in technology-enhanced
classroom and technology-enhanced distance learning environments:
Communication technology use and the effects on student
learning. Communication
Education.
Manuscripts
in Preparation for Publication Submission
Scott, C. R., & D’Urso, S. C. Virtual teams, viable
decisions? Participation extensiveness and message timing in online
problem-solving groups.
Scott, C. R. & D’Urso, S. C. Digital divides within and
between organizations: Toward an organizational fairness
perspective on access and currency differences related to new media
in the workplace.
D'Urso, S. C., & Feldner, S. B. Do you Facebook? An exploration
of socially networked communication.
Professional
Assessment Reports / Presentations
"You Can Tell a
Lot About a Person From Their Profile: A Study in Identity Creation
and Online Social Networking."
Presented to the J. William and Mary Diederich College of
Communication Research Colloquium, December
2007.
"Communicating at Work: Tapping into Organizational and Corporate
Communication Theory, Research and Practice." Presented to the J.
William and Mary Diederich College of Communication Dean's Advisory
Board, October 2006.
"What's in a Name? Constructing Organizational Identity from
Divergent Stakeholder Perspectives." Presented to the J. William
and Mary Diederich College of Communication Research Colloquium,
February 2006.
"Communication Assessment Final Report: City of Austin: Austin Art
Commission." Led by C. R. Scott with assistance by K. Weir, D.
Moreland, D. Mangis, S. D’Urso, & R. E. Bentley. March,
2002 (41 pages plus a 65 page appendix of field notes). Portions of
report included in a larger assessment report given to the Austin
City Council.
“Embracing the Future: A Primary Analysis of the United
States Army’s Transition to Technology Based Education and
Training at a Fort Bliss Classroom XXI Site.” Presented
during the United States Army Air Defense Commander’s
Conference, July 1999.
Conference
Presentations (*competitively
selected)
D'Urso, S. C., & Pierce, K. M. (2007, December). Connected to
the organization: A survey of communication technologies in the
modern organizational landscape. Presented at the Annual Forward
Thinking Colloquy at Marquette University, Milwaukee,
WI
*Feldner, S. B., & D'Urso, S. C. (2007, November). You can tell
a lot about a person from their profile: A study in identity
creation and online social networking. Presented to the Human
Communication and Technology Division at the National Communication
Association Annual Conference, Chicago, IL.
D'Urso, S. C. (2007, March). Facebook: Organizational and
individual challenges. Presentation made to the Organizational and
Professional Communication Division at the Central States
Communication Association Annual Conference, Minneapolis, MN
*Feldner, S. B. & D'Urso, S. C. (2006, November). What's in a
name: Constructing organizational identity from divergent
stakeholder perspectives. Presented to the Organizational
Communication Division at the National Communication Association
Annual Conference, San Antonio, TX [pdf]
*D'Urso, S. C. & Rains, S. A. (2006, June). Does the expansion
stop?: A test of Channel Expansion Theory with new and traditional
communication media. Presented to the Communication and Technology
Division at the International Communication Association Annual
Conference, Dresden, Germany.[pdf]
D'Urso, S.C. (2006, April). Integrating contemporary events into
teaching leadership and communication. Presented to the
Organizational and Professional Communication Division at the
Central States Communication Association Annual Conference,
Indianapolis, IN.
*D'Urso, S. C. (2005, November). Electronic monitoring and
surveillance in the organization: Presenting a three component
model for predicting panoptic effects. Presented to the Human
Communication and Technology Division at the National Communication
Association Annual Conference, Boston, MA.[pdf]
*Scott, C. R., Lewis, L. K. & D'Urso, S. C. (2005, November).
Sowing the seeds of interorganizational collaboration: A case study
of listserv use in a community of homeless service providers.
Presented to the Organizational Communication Division at the
National Communication Association Annual Conference, Boston,
MA.[pdf]
Scott, C. R. & D'Urso, S. C. (2005, October). Comparing
students in technology-enhanced classroom and online-dispersed
learning environments: Communication technology use and the effects
on student learning. Presented at the Association of Internet
Researchers Annual Conference (AOIR 6.0), Chicago,
IL.[pdf]
*Rimal, R. N., Morrison, D. D., Moore, J. L., Banas, J., Rains, S.
A., Jang, S., D’Urso, S. C., Han, S. H., Romo De Vivar, C.
(2004, November). What Do You Want First, the Good News or the Bad
News? Effects of Positive and Negative Feedback Sequencing in
Interpersonal Interactions. Presented to the Interpersonal
Communication Division at the National Communication Association
Annual Conference, Chicago, IL.[pdf]
*Stephens, K. K., D’Urso, S. C., & Holmes, P. (2003,
November). Crisis communication message strategies in distributed
stakeholder relationships: A case study analysis of the Sulzer Hip
Replacement recall. Presented to the Organizational Communication
Division at the National Communication Association Annual
Conference, Miami Beach, FL.[pdf]
*D’Urso, S. C., & Rains, S. A. (2003, November). Changing
places, changing channels, and changing perceptions: A longitudinal
study of channel expansion theory in a field setting. Presented to
the Human Communication and Technology Division at the National
Communication Association Annual Conference, Miami Beach,
FL.[pdf]
Scott, C. R., & D’Urso, S. C. (2003, November). Virtual
teams, viable decisions? Participation extensiveness and message
timing in online problem-solving groups. Presented to the Group
Communication Division at the National Communication Association
Annual Conference, Miami Beach, FL.[pdf]
D’Urso, S. C. (2003, November). Computer-mediated
communication and interpersonal workplace relationships:
Understanding the importance of interpersonal relationships and
perceived effectiveness of e-mail as a medium for communication.
Presented to the Human Communication and Technology Division at the
National Communication Association Annual Conference, Miami Beach,
FL.[pdf]
*Turner, M. M., D'Urso, S. C., Rankin, C. T., & Malone, P.
(2003, May). Cognition during conflict: The impact of communication
medium and perceived intentions on attributions. Presented to the
Interpersonal Communication Division at the International
Communication Association Annual Conference, San Diego,
CA.[pdf]
*Scott, C. R.
& D’Urso, S. C. (2003, May). Digital divides within
and between organizations: Toward an organizational fairness
perspective on access and currency differences related to new media
in the workplace. Presented to the Communication and Technology
Division at the International Communication Association Annual
Conference, San Diego, CA. [Top
Four Paper]
[pdf]
*D’Urso, S. C. (2002, November). Thinking different about
feedback and computer-mediated communication: A case study of user
feedback in the development of the new Macintosh operating system.
Presented to the Human Communication and Technology Division at the
National Communication Association Annual Conference, New Orleans,
LA.[pdf]
D’Urso, S. C. (2002, November). :-) ICWUM: Understanding the
impact of instant messaging as a medium for interpersonal
computer-mediated communication. Presented to the Human
Communication and Technology Division at the National Communication
Association Annual Conference, New Orleans, LA.[pdf]
*Mitchell, M. M., Rankin, C. T., D'Urso, S. C., & Malone, P.
(2002, July). The impact of intention to handle conflict
face-to-face or via e-mail on perceived conflict resolution style.
Presented to the Interpersonal Communication Division at the
International Communication Association Annual Conference, Seoul,
Korea.[pdf]
Scott, C. R. & D’Urso, S. C. (2001, November).
Using WebCT and streaming video to teach organizational
communication online. Demonstration made to the National
Communication Association Conference, Atlanta, GA.
Mitchell, M. M., Rankin, C. T., D’Urso, S. C. & Malone,
P. (2001, June). Relationship saver or aggregious error?
Handling conflict on-line. Presented at the International
Network for Personal Relationships, Annual Conference, Arizona
State University, Tucson, AZ.[pdf]
Conference
Panel Respondent
Communication
Technology in the Classroom, Sponsored by the Human Communication
and Technology Division at the National Communication Association
Annual Conference, Boston, MA - 2005
Global Graduate Student Research in Human Communication and
Technology, Sponsored by the Human Communication and Technology
Division at the National Communication Association Annual
Conference, Chicago, IL - 2004
Conference
Panel Chair
Conversations with Leading Scholars: The Past, Present, and Future
Research on Human Communication and Technology, Sponsored by the
Human Communication and Technology Division at the National
Communication Association Annual Conference, Chicago, IL -
2007
Leadership, Supervision & Management Communication, Sponsored
by the Organizational and Professional Communication Division at
the Central States Communication Association Annual Conference,
Indianapolis, IN - 2006
Communication and Workplace Relations, Sponsored by the
Organizational Communication Division at the International
Communication Association Annual Conference, New Orleans, LA -
2004
Computers and Education: An Examination of Intended and Unintended
Impacts, Sponsored by the Human Communication and Technology
Division at the National Communication Association Annual
Conference, Miami Beach, FL - 2003
Current Doctoral Student Research in Interpersonal Aspects of
Computer-Mediated Communication, Sponsored by the Human
Communication and Technology Division at the National Communication
Association Annual Conference, New Orleans, LA - 2002
Current
Professional Memberships
Central States Communication
Association,
2006 - present
–
Division
- Organizational and Professional Communication
Association of Internet
Researchers,
2005 - 2006
International Communication
Association,
2001 - present
–
Divisions -
Organizational,
Interpersonal,
& Communication &
Technology
National Communication
Association,
2001 - present
–
Divisions -
Organizational,
Interpersonal, Human Communication &
Technology
Grant
Activity / Research
Technology in the Curriculum Grant, J. William & Mary Diederich
College of Communication, Marquette University, 2007 - 2008
J. William and Mary Diederich Summer Fellowship - 2006
Faculty Incentive Grant, J. William & Mary Diederich College of
Communication, Marquette University, 2006
Way Klinger Research Grant, Marquette University, 2005
Graduate Research Assistant and Technology Specialist,
Collaborative Technologies for Organizations Serving the Homeless
(CTOSH) Project, Department of Communication Studies, Directed by
C. R. Scott and L. K. Lewis, 2002 - 2006
Selected
Honors / Awards
Rookie Advisor
of the Year, Lambda Pi Eta Honor Society, National Communication
Association Annual Conference, San Antonio, Texas, 2006
Faculty Development Award, Graduate School, Marquette University,
2006
W.
Charles Redding Dissertation Award – Organizational
Communication Division, International Communication Association
Annual Conference, New York, New York - 2005
Top Four Paper Award – Communication and Technology Division,
International Communication Association Annual Conference, San
Diego, California - 2003
Outstanding Teaching Assistant, Department of Communication
Studies, University of Texas at Austin – 2002 - 2003
Outstanding First Year Ph.D. Student, Department of Communication
Studies, University of Texas at Austin – 2000 -
2001
University
Service
Marquette University - College of Communication Undergraduate
Curriculum Committee - 2007 - present
Marquette
University - Faculty
Advisor, Lambda Pi Eta Communication Honor Society, Beta
Epsilon Chapter,
2004 - present
Marquette
University - University Committee for Desire2Learn, 2006 -
present
Marquette University - College of Communication Strategic Planning
Committee, 2004 - 2007
Marquette
University - College
of Communication Dean's Advisory Board, 2004 -
2007
Community
and Professional Service
Legislative
Assembly Member, NCA Human Communication and Technology Division
Representative, 2006 - present
Reviewer, Management Communication Quarterly, 2007
Reviewer, Communication
Theory, 2006
Co-Chair, NCA Human Communication and Technology Division, 2006 -
2007
Co-Chair, Programs, NCA Human Communication and Technology
Division, 2005 - 2006
Reader/Reviewer, Communication and Technology Unit for the ICA
Conference, 2006
Reader/Reviewer,
Human Communication and Technology Division for the NCA National
Conference, 2003, 2005, 2006
Co-Chair, Publications, NCA Human Communication and Technology
Division, 2004 - 2005
Co-Chair, Membership, NCA Human Communication and Technology
Division, 2003 - 2004
Advisor to Student Co-Representatives, NCA Human Communication and
Technology Division, 2002 - 2003
Student Representative, NCA Human Communication and Technology
Division, 2001 - 2002
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Last Update - January 15, 2008 --
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