• LapCop continuously monitors your mac's network and printer settings.
• When any of the monitored settings change, LapCop goes into alert mode.
• As soon as your stolen mac is hooked up to the internet via modem, ethernet or airport, LapCop gathers all necessary information for the alert e-mail. This includes the owner's name and address, the serial number of the stolen mac, its internal and external IP address and the IP address of the network router the stolen mac is connected to.
• When all this information is available, LapCop sends it to our dedicated LapCop monitoring server. Our server then compiles the alert e-mail and sends it to the e-mail address you have specified during setup. Because the alert e-mail is sent by our server, and not by the stolen mac itself, it does not rely upon SMTP and the delivery is guaranteed.
• You send us the alert e-mail and we will analyze it using IP to geography tools to trace the network your stolen mac is connected to. We will contact the network administrator or ISP and based on the IP addresses from the alert e-mail and the time the mail was sent, the user that was connected using your mac can be traced.
• Once a message is received from a stolen computer, it generally takes a very short time to get enough information to contact the ISP the thief is using and to provide the police with the information necessary for them to recover your laptop.

Have additional questions?
Have a look at our F.A.Q.