ProTIPS Pro/INTRALINK Uninstalling Pro/Intralink

Method for uninstalling Pro/Intralink Unix

I originally prepared this for the datamgt mailing list of www.ptcuser.org, 26/April/2002 
Thanks very much for all the replies.  It's so simple, why isn't it in the installation manual with the NT uninstallation instructions?
It seems my guess was correct.  You simply have to delete the loadpoint for the Fileserver or Dataserver.  It was suggested that deleting the 'system files' is optional.
Below is the original question and all the replies.

Simon Toon.



============================================
ORIGINAL QUESTION:
================

Pro/Intralink Server on Unix

How does one go about uninstalling the fileserver software on Unix?  The
installation manual describes uninstallation on Windows but not Unix.  The
PTC Technical Support Document search seems to have nothing to say on the
matter.

The only thing I can think of, other than wiping the whole machine and
reinstalling the O/S from scratch, is to read the uninstall/instlog.txt and
remove the loadpoint and the system files listed therein (the executables
put into the bin directories and the boot-up/shutdown scripts).  Is that
the way to do it?

I'm on HP-UX and Pro/I 3.0 2000321.  I am only experimenting at the moment
and I want to try an earlier version of Intralink.

Thanks for any help.  I will post a summary.




========================================
REPLIES:
========

---------------------- Forwarded by Simon Toon/EEA on 26/04/2002 18:34 ---------------------------
Having "uninstalled" all Pro/Intralink parts on Unix (Solaris in my case)
many times (I like to test), it is much easier than Windows. Just delete
the loadpoint. you can then delete any of the links in the bin directory
(if you use them, I dont) and any of the startup scripts not in the
loadpoint (I dont let it make any). This seems a lot better than having to
hack a registry to me.
---------------------- Forwarded by Simon Toon/EEA on 26/04/2002 18:34 ---------------------------
Removing the fserv software should be relatively trivial.  Simply remove
the load point directory and kill and startup scripts.  On Solaris, they
are typically in the /etc/init.d directory structure.  On your OS, you may
need to edit the inittab.
---------------------- Forwarded by Simon Toon/EEA on 26/04/2002 18:34 ---------------------------
Yes.  You may want to shut down the fileserver processes and redirect
oracle to another filerserver first.
---------------------- Forwarded by Simon Toon/EEA on 26/04/2002 18:34 ---------------------------
Removing the fileserver from UNIX is not that hard and certainly does not
require "reinstalling the O/S from scratch".
Your second instinct is pretty much on target, though I'm not that savvy
about UNIX to know about the uninstall/instlog.txt file.  If the fileserver
process is  running (nfsserv), I would shut it down first.  Then you could
just remove the fileserver loadpoint.  The other files that can be removed
would be the links in the bin directory and the startup script files which
(on a SUN workstation) are in /etc/rc2.d.  If these files aren't removed
nothing bad would happen anyway.

If you are "experimenting" with INTRALINK, I am not sure why you would want
to use that build of 3.0.  2001200 is a much better build I think.
INTRALINK 3.1 is also out but I have not tested it yet.  I don't know why
you would want to go to anything earlier than 3.0.
---------------------- Forwarded by Simon Toon/EEA on 26/04/2002 18:34 ---------------------------
It is just as simple as it seems and you have most of it already (and don't
worry about reading the instlog.txt) :

1) shutdown the service (run fserv_shutdown in /opt/ptc/fileserver3.0/bin)
2) remove the directory fileserver3.0 (man on rm for the -rf options)
3) remove the /bin/pro* entries (not really required as the links are gone)
4) remove the *fileserver entries in the /sbin/rc2.d directory
(K99fileserver and S99fileserver)

It's that easy - you gotta love unix!
---------------------- Forwarded by Simon Toon/EEA on 26/04/2002 18:34 ---------------------------
On Solaris you simply do the following:

1. shutdown the fileserver: /etc/rc2.d/S99fileserver stop

2. remove the install directory for the fileserver software ie:
   /opt/ptc/fileserver3.1

3. remove /etc/rc2.d/S99fileserver

4. if you selected "create links" when you installed the software then
   you can remove them from the directory in which you selected to
   create them. The links are:
   changefspwd
   fserv_shutdown
   fserv_startup
---------------------- Forwarded by Simon Toon/EEA on 26/04/2002 18:34 ---------------------------
You dont have to preform a uninstall on unix. just do the rm -r on the
directories.
---------------------- Forwarded by Simon Toon/EEA on 26/04/2002 18:34 ---------------------------
You just Delete it. Same with Dataserver.

1. Stop file server
2. remove file server loadpoint
---------------------- Forwarded by Simon Toon/EEA on 26/04/2002 18:34 ---------------------------
Delete the <loadpoint>/fileserver directory. You can remove the links if
you are a good housekeeper however, they will be empty links once the
fileserver directory is removed.

That's what's nice about UNIX, there is no registry, just delete the files.




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