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| To be a part of the dynamic and innovative IT company. |
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| Trainer, Presenter and Consultant. ACTC 10.5 Certified. ACT for Mac OS X Support Essentials. |
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| Provided Technical Pre Sales Support to a nationwide Apple VAR network. Responsible for Office Automation, Networking and Internet access. Trainer for Final Cut Pro, iMovie, Mac OS 9, Mac OS X, iTools, Quicktime Streaming and other tech related material. Managed Accounts covering the public and private education sector. |
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| In charge of day-to-day operations on TMnet Support Help Desk. Developed and implemented Call Tracking software for TMnet, and Helpdesk procedures. Trained Helpdesk staff. |
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Involved in web page design and maintenance for clients such as UMNO Selangor, TNC and Telekom Malaysia.
Developed Internet dialler software for TMnet. |
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Z'tronic Computer, Penang
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| Showroom sales (approximately RM40,000 per month). Sole Sales and Technical Support rep for Apple products. |
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| Lecturer for Diploma and Advanced Diploma courses. Developed and implemented course materials. |
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Universiti Sains Malaysia, Penang |
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Bachelor of Computer Science, minoring in Management |
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19 years experience Apple hardware and software
13 years experience with the Internet
Speaks, writes and reads Malay and English
Apple Certified Technical Coordinator 10.5
Apple Certified Trainer |
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