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Published: Sep 16, 2005 01:41 PM
Fri - October 17, 2003
Shaken, But Not Stirred: iTunes and Win 2000 Pro Don't Mix
Apple provides one more reason to buy
a Macintosh—but some Windows users aren't amused.
Apple
is
investigating what a
number of Windows 2000 Pro users have already learned the hard way:
iTunes for Windows crashes
their computers. A colleague of mine who uses that OS had to
reinstall it today after trying out iTunes for Windows. The reason? After
using iTunes, the PC reached its splash screen during a reboot, got halfway
across the progress meter, and froze.
I haven't tried it myself but some PC users reported on Apple's discussion boards that the following fix works:
1. Shut down the PC.
2. Unplug the internal CD-RW drive.
3. Restart the PC.
4. Delete iTunes.
5. Shut down the PC.
6. Plug in the internal CD-RW drive.
7. Restart the PC again.
For the time being, though, it's probably just best to avoid installing iTunes at all if your OS is Win 2000 Pro.
Update: Apple has released iTunes for Windows version 4.1.1, which purportedly cures this problem. Download the new version here.
I haven't tried it myself but some PC users reported on Apple's discussion boards that the following fix works:
1. Shut down the PC.
2. Unplug the internal CD-RW drive.
3. Restart the PC.
4. Delete iTunes.
5. Shut down the PC.
6. Plug in the internal CD-RW drive.
7. Restart the PC again.
For the time being, though, it's probably just best to avoid installing iTunes at all if your OS is Win 2000 Pro.
Update: Apple has released iTunes for Windows version 4.1.1, which purportedly cures this problem. Download the new version here.