Pro Verizon


Abstract:
In response to last night's post.

Body:
Last night I posted about how BREW sucks, and I put a lot of the blame on Verizon. But as my fiancee pointed out, it made it look like I hate Verizon, which I don't. So here's what I love about Verizon.

Since switching, I have better reception. We get more coverage in more places, and text messaging is cheaper. My phone can play MP3s as ringers, so essentially any song on my computer can become a ringer. And, probably most importantly, most of the people we talk to (i.e. most of the people Sarah talks to) are on Verizon, so we don't use up our minutes. This leaves us plenty of airtime even on the cheapest shared plan, giving us lots of time to use with phone applications. Also, Verizon feature phones get fast Internet access for pretty cheap, so aside from the browser limitations, you have a much better Internet experience than on phones with slower access.

And, I can't forget the most important thing: Verizon has great customer service. Every time we've contacted them for something they've done their best to provide us with a good solution, including crediting back money spent on songs and applications when moving to new phones (most of their phones can't transfer data between each other) and always providing replacements for defective phones, even when the problem was unrepeatable in the store. Plus they have the best customer service rating in the industry, so I'm sure that if something was really horrible, they could take care of it.

So although I'm not thrilled about the way they treat their feature-phone customers in the sense that they don't allow us to control our own phones, I'm otherwise satisfied with Verizon. Definitely the best choice right now in America.

Posted: Sun - December 24, 2006 at 11:51 AM         |    

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