Geez, people are so freaking stupid! (updated)
Here, I was. All excited about the
new NFL Sunday Ticket. So, why am I writing this entry instead of watching some
football?
Update: Well, it took two more phone calls today
but I finally got my NFL package working. Of course, the live games are all
over. Still ...
---------
Well, I'm doing this because at least one person and likely a number of ignorant people working for StarHub Cable Services in Singapore have royally fucked me over.
Last week, I called the cable company about the new NFL service. I signed up for it (at a premium price of about S$90) and on Saturday, I spent about an hour at the cable place exchanging my old set for a new digital cable box, so I could access the NFL package.
And, of course, I asked several times about the NFL package and was assured that there would be no problems. I even have it in writing on the service form.
All weekend, I was excited about finally watching more than the Sunday night and Monday night games. I bothered Sharon about it and I even wrote down the games and viewing times.
Seen here...
Sunday:
PPV 2:
01:00 AM-04:15 AM
NFL Sunday Ticket 2-Oct Game #2: New York Giants Vs St Louis (Live)
04:15 AM-07:00 AM
NFL Sunday Ticket 2-Oct Game #4: Oakland Vs Dallas (Live)
PPV 1:
01:00 AM-04:05 AM
NFL Sunday Ticket 2-Oct Game #1: New England Vs San Diego (Live)
04:05 AM-07:00 AM
NFL Sunday Ticket 2-Oct Game #3: Baltimore Vs NY Jets (Live)
Monday:
ESPN:
08:28 AM-11:30 AM
NFL Football San Francisco 49ers Vs Arizona Cardinals
PPV 1:
06:00 PM-09:00 PM
NFL Sunday Ticket 2-Oct Game #1: New England Vs San Diego (Live)
09:00 PM-12:00 AM
NFL Sunday Ticket 2-Oct Game #3: Baltimore Vs NY Jets
ESPN:
12:00 AM-03:00 AM
NFL Football: San Francisco 49ers Vs Arizona Cardinals
Tuesday:
ESPN:
09:00 AM-12:30 PM
NFL Football (I): Green Bay Packers Vs Carolina Panthers (Live)
PPV 1:
06:00 PM-09:00 PM
NFL Sunday Ticket 2-Oct Game #2: New York Giants Vs St Louis
09:00 PM-12:00 AM
NFL Sunday Ticket 2-Oct Game #4: Oakland Vs Dallas
Wednesday:
PPV 1:
06:00 PM-09:00 PM
NFL Sunday Ticket 2-Oct Game #3: Baltimore Vs NY Jets (Live)
09:00 PM-12:00 AM
NFL Sunday Ticket 2-Oct Game #1: New England Vs San Diego (Live)
I haven't see that many games this century so you can tell I was excited.
1am rolls around and Sharon was about to drift off but I kept her up so she could share in the first 15 minutes of my joy.
Instead, the stupid TV screen showed a message saying: to subscribe to this channel, please call 1633.
WTF?!
Oh, I thought. It wasn't 1am yet but a few minutes early so I surfed for a few aimless minutes.
Back to the channel. Same damn message.
So, I call 1633 and after a lifetime of automated choices I finally get a person though she'll never invent a cure for cancer.
I explain the situation and it takes 5 times for her to grasp N-F-L. Then she keeps asking if I have a different form that the one I have. I keep telling her no.
She she she will try and check on the situation and try to call me back in 15 minutes or so. I ask her what does try mean? "Shouldn't you check on it, rather than try to check on it?" I ask. The irony is lost.
Finally, she calls back after 20 minutes and says she will try and expedite matters and she will send an email to different departments trying to find out what happened and when I can finally watch my damn football games. Of course, this will be done sometime tomorrow at the earliest.
And, in the large scheme of things, this is but a minor annoyance. And I've tried not to curse in these blog entries figuring it doesn't add anything.
But, if you excuse me for a second ...
HOW FUCKING STUPID CAN PEOPLE BE?! I'm awake at 2am in the goddamn morning bitching because some idiot is too stupid to push a button correctly. A monkey could do better.
FUCKING STARHUB CABLE! If they didn't own a monopoly and were the only cable operator in Singapore and the only life line away from here other than the Internet, I'd drop them with a damn loud resounding thud.
End rant. I'm going to bed and stew some more.
---------
Well, I'm doing this because at least one person and likely a number of ignorant people working for StarHub Cable Services in Singapore have royally fucked me over.
Last week, I called the cable company about the new NFL service. I signed up for it (at a premium price of about S$90) and on Saturday, I spent about an hour at the cable place exchanging my old set for a new digital cable box, so I could access the NFL package.
And, of course, I asked several times about the NFL package and was assured that there would be no problems. I even have it in writing on the service form.
All weekend, I was excited about finally watching more than the Sunday night and Monday night games. I bothered Sharon about it and I even wrote down the games and viewing times.
Seen here...
Sunday:
PPV 2:
01:00 AM-04:15 AM
NFL Sunday Ticket 2-Oct Game #2: New York Giants Vs St Louis (Live)
04:15 AM-07:00 AM
NFL Sunday Ticket 2-Oct Game #4: Oakland Vs Dallas (Live)
PPV 1:
01:00 AM-04:05 AM
NFL Sunday Ticket 2-Oct Game #1: New England Vs San Diego (Live)
04:05 AM-07:00 AM
NFL Sunday Ticket 2-Oct Game #3: Baltimore Vs NY Jets (Live)
Monday:
ESPN:
08:28 AM-11:30 AM
NFL Football San Francisco 49ers Vs Arizona Cardinals
PPV 1:
06:00 PM-09:00 PM
NFL Sunday Ticket 2-Oct Game #1: New England Vs San Diego (Live)
09:00 PM-12:00 AM
NFL Sunday Ticket 2-Oct Game #3: Baltimore Vs NY Jets
ESPN:
12:00 AM-03:00 AM
NFL Football: San Francisco 49ers Vs Arizona Cardinals
Tuesday:
ESPN:
09:00 AM-12:30 PM
NFL Football (I): Green Bay Packers Vs Carolina Panthers (Live)
PPV 1:
06:00 PM-09:00 PM
NFL Sunday Ticket 2-Oct Game #2: New York Giants Vs St Louis
09:00 PM-12:00 AM
NFL Sunday Ticket 2-Oct Game #4: Oakland Vs Dallas
Wednesday:
PPV 1:
06:00 PM-09:00 PM
NFL Sunday Ticket 2-Oct Game #3: Baltimore Vs NY Jets (Live)
09:00 PM-12:00 AM
NFL Sunday Ticket 2-Oct Game #1: New England Vs San Diego (Live)
I haven't see that many games this century so you can tell I was excited.
1am rolls around and Sharon was about to drift off but I kept her up so she could share in the first 15 minutes of my joy.
Instead, the stupid TV screen showed a message saying: to subscribe to this channel, please call 1633.
WTF?!
Oh, I thought. It wasn't 1am yet but a few minutes early so I surfed for a few aimless minutes.
Back to the channel. Same damn message.
So, I call 1633 and after a lifetime of automated choices I finally get a person though she'll never invent a cure for cancer.
I explain the situation and it takes 5 times for her to grasp N-F-L. Then she keeps asking if I have a different form that the one I have. I keep telling her no.
She she she will try and check on the situation and try to call me back in 15 minutes or so. I ask her what does try mean? "Shouldn't you check on it, rather than try to check on it?" I ask. The irony is lost.
Finally, she calls back after 20 minutes and says she will try and expedite matters and she will send an email to different departments trying to find out what happened and when I can finally watch my damn football games. Of course, this will be done sometime tomorrow at the earliest.
And, in the large scheme of things, this is but a minor annoyance. And I've tried not to curse in these blog entries figuring it doesn't add anything.
But, if you excuse me for a second ...
HOW FUCKING STUPID CAN PEOPLE BE?! I'm awake at 2am in the goddamn morning bitching because some idiot is too stupid to push a button correctly. A monkey could do better.
FUCKING STARHUB CABLE! If they didn't own a monopoly and were the only cable operator in Singapore and the only life line away from here other than the Internet, I'd drop them with a damn loud resounding thud.
End rant. I'm going to bed and stew some more.
Posted: Mon - October 3, 2005 at 02:07 AM
