Mail: from A to Z
Presented: October 28, 2003
by Ali Steinbergs
ABC’s:
The only way you can send or
receive e-mail is if you are connected to the internet. The only way
you can get connected to the internet is by paying an Internet
Service Provider (ISP).
Some of the popular ISP’s in
this area are Shaw, Telus, BC Supernet, and Island Internet.
Deciding which ISP to use usually comes down to money: how much can you
afford to spend? There are basically three different ways that your
computer can connect to the internet, and each method has advantages
and disadvantages:
| |
Dial-up
|
Cable modem
|
ADSL
|
|
Cost:
|
cheapest
|
expensive
|
expensive
|
|
Ties up telephone:
|
YES
|
NO
|
NO
|
|
Computer must have:
|
internal
modem
(shows up as telephone jack on back of computer)
|
Ethernet card
(shows up as jack that is slightly larger than
phone jack)
|
Ethernet card
(shows up as jack that is slightly larger than
phone jack)
|
|
Icon beside jack:
|
|
<--->
|
<--->
|
|
Other:
|
available wherever telephone land lines are
connected or cell phones operate
|
only available where TV cable is available
|
must live within 1.5 km of a central phone
office
|
|
ISP’s:
|
Telus, BC Supernet, Digital Ark, Island
Internet, etc.
|
Shaw
|
Telus
|
E-mail addresses:
There are basically two types of e-mail addresses:
home-based, and web browser-based.
Home-based:
This requires an e-mail application, such as Outlook
Express, Eudora, or Mail. It is used with an e-mail address
provided by your ISP (Shaw, Telus, BC Supernet, etc.), and is designed to
be accessed from your home computer.
Your e-mail address would look like this: somebody@shaw.ca
or somebody@ark.com
Browser-based:
You use a web browser application (such as Safari,
Internet Explorer, or Netscape Navigator) to get on the
internet. You apply for a (free) e-mail address from a company like Yahoo, MSN's Hotmail, or
Gmail.Google.com.
You can access this e-mail address from any computer anywhere, as long
as it is connected to the internet. However, it often has more
restrictions on size of files, etc. than a home-based e-mail address.
Your e-mail address would look like this:
somebody@yahoo.ca, somebody@hotmail.com, or somebody@canada.com
If you have a browser-based e-mail address, you don’t use an e-mail
application for your e-mail. You just access the appropriate website (www.hotmail.com
or www.yahoo.ca) and look for the icon of the Mail program they
provide.
E-mail applications:
These are designed to be used with home-based e-mail
addresses. Some of the most commonly-used e-mail applications are Outlook,
Outlook Express, Entourage, and Eudora. The application I’m
going to focus on in this presentation is Mail (this
application comes free with Mac OS X).
However, e-mail programs are all quite similar in
terms of function and speed. (In my opinion, the main differences
between e-mail applications are cost, visual design, and
programmability.) Much of what I have to say about Mail in the
following sections will apply to most other e-mail applications as well.
DEF. . .TUV:
How to set up the Mail application:
- click on the Mail icon
in the Dock
- in the Mail menu, click on Preferences
- the Accounts window will open
- click the Add Account button
- a second Accounts window will open
- for Account Type, choose POP
- for Description, type in something that identifies
you or your ISP (eg. Ali’s Shaw Cable account, Stan’s Digital Ark
account)
- type in your e-mail address (somebody@islandnet.com
or somebody@shaw.ca), and your full name
- to fill out the next section you will need to get
information from your ISP. As an example, if you have a Shaw
connection, your setup will look like this:
| Incoming Mail Server: |
shawmail |
| User Name: |
somebody |
| Password: |
• • • • • • |
| Outgoing Mail Server: |
shawmail |
- when you have finished this part, close all windows,
and your account
How to receive messages:
- open your Mail application
- make sure your “drawer” is open; if it isn’t, click
in the View menu, and select Show Drawer
- make sure the In box is highlighted
- all messages sent to you will appear in the In box.
To make absolutely sure you have the latest ones, you may click on the
Get Mail icon:

- when you click on the row where a message appears,
the message itself will be visible in the window pane below
- to make the window pane bigger or smaller, position
your pointer over the dividing line; when it turns into a vertical,
double-headed arrow, click and drag the dividing line into the desired
position
How to send messages:
- click on the Compose icon:

- the New Message window appears
- where it says “To”, type in the address of the
recipient
- use the TAB key, or the mouse, to go to the next field
- Cc: means copies; only type an address here if you
want copies of the message to go to someone else as well
- it isn’t required to have a Subject, but it can give
your recipient a quick idea what the message is about
- type the message
- click the Send icon:

How to open attachments:
- attachments will either appear as the file name
underlined (letter.cwk, cutephoto.jpg, agenda.doc,
etc.) or the opened file (picture or document) will appear as part of
the message
- to just see a file, click once on its name (or if
it’s a photo, double-click on it)
- if you have the application that created that file,
it will open. If you don’t have that application, the computer will
translate it into a format that another application (which you do have)
can open it. If neither of these scenarios happen, your attachment
won’t open
- if you can’t open an attached file, write back to
your correspondent and ask them to send it in another format. If it is
a text document, ask them to save it as a Rich Text Format (RTF) file
before they send it. If it is a picture, ask them to save it as a JPEG
or a GIFF
- if you want to save the attached document, drag it
off the Mail window onto your desktop; then, you can drag it to the
most appropriate folder in Home or on your Hard Drive.
(If the drag technique happens not to work, hold down the Control
button on the keyboard, and click on the file. A menu will appear and
one of the items will be Save Attachment.... Click on this option. A
window will appear that will let you choose where to save the
attachment. Click on the appropriate folder and click the Save button
on the screen.)
How to attach files/documents:
- first compose your message as you normally would (To,
Subject, etc.)
- click on the Attach icon:

- a window appears which shows the folders in your
computer
- navigate to the location where your desired file is;
click on its name & click the Open button
- this will attach the file to your document
- you may repeat the procedure to attach multiple
files; try not to send more than 3 at a time (your ISP will not love
you if you send 16 attachments!)
- send your message as usual
XYZ’s:
Automatic Signatures:
- to create a signature, choose Preferences from the
Mail application menu and click Signatures
- click the Add Signature button
- for Description, give it a name that reminds you
which of your signatures it is
- click in the box below, and type the signature
exactly as you want it to look; then click the OK button
- to add the signature automatically to every message,
choose it from the Select Signature pop-up menu
- to choose a one of several signatures when you
compose a message, select "Show signature menu on compose window”
Deleting contiguous multiple messages:
- click on the first message to be deleted
- hold down the shift key
- click on the last message to be deleted
- (this highlights the messages to be deleted)
- click the delete button on the keyboard, or click the
Delete icon (looks like a red warning sign)
Deleting non-contiguous multiple messages:
- click on the first message to be deleted
- hold down the Apple key and click on the next message
to be deleted
- when all unworthy messages have been highlighted,
delete as above
Identifying and deleting spam/junk mail:
- when Mail is first used it is in “training” mode;
when you receive an unwanted message, select it (its row) and click on
the Junk icon (looks like a brown bag with letters in it)
- once most of your messages are being correctly
identified as junk (or not junk), switch from “training” mode to
“automatic” mode, as follows:
- in the Mail menu, select Junk Mail, and then select
Automatic
- now Mail will automatically send unwanted messages to
the Junk folder; check these messages once in a while to make sure no
wanted messages are being included
- if a desired message has been included, select it,
and click the Not Junk button