Common Tools, Distributed Team
Googling casually online for research on
distributed teams and remote working alongside homeworking threw up much advice
on how to start a distributed team (and people willing to sell you all you need
to do so). There is also a fair range of advice 'out there' on the necessary
ingredients for success in a virtual team and many accounts which evaluate
participation within such a team. When idly perusing this emerging advice, the
early research and the rush to say how it should be done it all seems so
clinical, so matter of fact. Much of the language used about strategies and
networks is so cold and working online is always compared to the face to face
alternatives.
The working practices embedded within the culture of
Ultralab were and remain ahead of their time. More so it seems given that I have
not been able to find a fully and permanently distributed academic team attached
to a British University (I stand to be corrected though). Anglia Ruskin has a
quietly, though stunningly effective, groundbreaking team within its
fold
Google "distributed teams: ac.uk" and Ultralab is
the top hit, the items below in the list are writing about 'distance' learning
and distributed teams etc. but they don't practice this themselves. Ironically
whole departments in other Universities have fixed office based teams. Ultralab
in its organisation is living out the practice it seeks to spread. It uses the
practices that it espouses. So many distributed or e-learning departments seem
to be working from a central location, Ultralab's full time, permanent living
out of distributed learning, distributed research and online community puts the
team in a hugely advantageous position to empathise with, understand and develop
delightful learning online. I am not setting out to criticise interpretations of
distributed working practice, but I do feel like authentic practitioner voices
are missing from the discussion.
I've been thinking about "the way we do things
around here" (here being the organisation/department and not a geographic
reference of course) ... At a very simple level I have summarised communication
methods I personally use within the team and for what purpose.
Each method alone is not unique, groundbreaking or
innovative particularly. What is unique though is how as a remote team we have
developed a culture which embraces a range of tools, a different tool for a
different purpose. As we encounter need we develop a solution. Also there is an
ethos of innovation, trying out new possibilities. In my initial perusal of the
web it seems that wholesale solutions or programmes are being developed to
support remote teams. What we have here though is quite the opposite where there
is a fairly incohesive menu of available methods, which is made usable by a
shared culture. Contributing to this shared culture is the process of together
fathoming out new solutions to emerging needs is a team bind, a piece of common
ground and an example of how in grappling with our own needs we have
characteristics and means on a par with distributed learners/students.
Developing the tools and supporting culture is one factor which binds the
distributed team. It is also an act of research in itself. Maybe not in an
obvious explicit traditional way but, the development of our own communications
and distributed practices, the incremental improvements and ever developing
understanding is disseminated within all that we do, through a deep
understanding of how it is to be remote and what makes it delightful.
Posted: Sunday - April 30, 2006 at 11:38 AM