I am currently a third-grade teacher, and I have taught many levels of students, from kindergarten to high school. I read this whole book in two days, and it is the best book I have seen on the subject, as a resource for teachers (and for parents).
The book is divided into three major parts: Creating a Positive Classroom, Helping Victims, and helping Bullies. Each section of the book was equally good. Every section is filled with very specific ideas which would work in almost any school situation, of any level. 95% of the ideas and suggestions would be appropriate for Grade 3, without any modification. The book is also filled with reproducable pages which ARE REALLY USEFUL, unlike most reproducables which I have seen for teachers. Not one paragraph of the entire book wasted my time. Every single page is packed with hard-hitting practical ideas. I also liked the many, many suggestions which can be used for journaling ideas. Some examples: "How would you feel--if you were the most popular student, or the least popular student; if you were the new kid in school; if you wore glasses." Also: "When was the last time someone did something really nice for you? What did the person do? How did it make you feel?" Also: "What do you like about yourself? What are you best at? What makes you proud of yourself?" These are just a few of the 200 or so ideas JUST for writing about, which are scattered throughout the book.
On a personal note, in the part dealing with Helping Bullies, I recognized a family member who is a verbal and emotional bully. This book also gave me some excellent ideas for dealing with this adult.
I just wish I had come across this remarkable and helpful book years ago! I can recommend it to teachers of all ages of children (and parents, too).