Help Wanted
Today I helped interview four young women applying
for a job in our college's Office of International Programs. None of them was
older than her early twenties, and only one of them had any work
experience.
I was there to judge their speaking ability. When I
arrived, they had just finished the written portion of their exam. The four of
them had taken it together, and while they had all been strangers earlier that
morning, when I met them they were as chummy with one another as sorority
sisters.
To determine the order in which
they would be interviewed, the director of the office had them draw lots. From
the level of excitement, you'd have thought they were competing for a Caribbean
vacation. After the drawing, they eagerly compared their numbers and wished each
other good luck going forward.
In the
interviews, none of the candidates was stellar. What struck me more was how
comfortable they were in discussing their incompetence. Not one of the four
could say what she expected to do on the job. Many answers began with "To be
frank..." and then continued with a confession detailing their lack of
experience.
We had to ask them all the
same questions, the oddest of which was labeled "Self Assessment." After reading
(to my thinking) a badly written and unnecessarily complicated English passage,
they were asked to answer questions about what they had read and then tell us
how much of the passage they'd understood.
It wasn't clear to me if I was to score
them for honesty or for competency. One young woman said she'd understood less
than of half of what she'd read. Her answers about the content proved that her
Self Assessment was accurate. Another answered the content questions more
successfully, but claimed she'd understood 98%, which was way too high. Who
should get the better score for Self
Assessment?
After we finished the
interviews, the director invited all of the interviewers and all of the
candidates to eat lunch together at the school's restaurant. The young women
once again chatted collegially without a trace of apprehension or competitive
rivalry. Our party, which began with 10 people, grew as the staff recognized
friends in the restaurant and invited them all to join us at our
table.
Afterwards, the director confided
to me that none of the candidates was strong enough to be considered seriously.
But everyone enjoyed the lunch, and to a degree beyond what I'd expected, the
applicants had enjoyed the whole qualification process too.
Posted: Wed - April 21, 2004 at 02:11 AM