Hooked on Phonics did not work for you

As a receptionist, I hear all kinds of interesting
uses of the English language. The name of my employer
is not a word that the average American encounters on
a daily basis but the calls I receive are from
customers. Customers who OWN our products. Of all
people, I would expect them to be able to pronounce
the name of our company and the names of our
products. The following is a list of some of the
creative variations I have heard.
Correct:
SPECTRASONICS [spek-truh-son-iks]
Incorrect:
SPECTRATRONICS
SPECTRONICS
SPECTERSONICS

Correct:
STYLUS R.M.X.
ATMOSPHERE
TRILOGY
Incorrect:
STYLUS REMIX
SPECTRASONICS R.M.X.
STYLUS R.M.S.
STYLUX
ATMOSPHERES
ATMOSPHERIC
TRINITY
TRI-OLOGY
The names of our products are not cryptic or unusual
words. Anyone who has lived since the advent of the
Palm Pilot should know the word stylus. Anyone who
has ever taken a science class in their life should
know the word atmosphere. Anyone who has ever heard
any of the following film trilogies; Star Wars, The
Godfather, Indiana Jones, Back to the Future, Lord of
the Rings, The Santa Clause, Shrek, Spider Man,
Pirates of the Caribbean, or The Bourne Trilogy,
(just to name a few) or is acquainted with the number
3 should understand the word trilogy. Oh well.
The
thing that really makes me laugh is that even if I
correct them, they still say it wrong. For example,

me- "Good afternoon, Spectrasonics"
customer- "Hi spectraTRonics, I need help with my
trinity"
me- "Ok, your Trilogy?"
customer- "yeah, my trinity from spectraTRonics"
me- "I'll transfer you...sigh"
Useless.....