Peter Hentges
1055 SE 26th Avenue
Minneapolis, MN 55414
612-331-3655
jbru@mac.com
Objective:
A management position requiring effective communication skills with responsibility to produce web sites and/or related applications. A leadership position among a team of skilled professionals responsible for problem solving, planning and managing resources.
Profile:
A leader with highly developed communication skills.
Engineering education, coupled with extensive written and oral communication experience, allow translation of user expectations into technical requirements and technical jargon into understandable descriptions. Discovery of team member motivations and stakeholder expectations to keep projects on schedule and directed toward achievable goals. Encourages team members to contribute their expertise at every stage.
An independent thinker with a creative approach.
Explores objectives to find the core problem to be solved. Appropriately advocates standard solution packages or alternative options to meet goals, often finding solutions that prove less expensive and/or easier to implement. Confidently expresses and explains viewpoint, allowing senior executives to make decisions based on what is best for the bottom line.
Skills and Experience:
Project Management
Managed several projects of varied length resulting in contracts for business totalling well over $10 million.
Oversaw development of corporate intranet. Administered servers for six divisions. Trained and coordinated dozens of content developers.
Oversaw the efforts of team members including Lead Engineers and Vice Presidents of Sales.
Edited and published reference works on time, within budget and to stringent specifications.
Managed production of two quarterly publications for three years including editing, writing assignment, art direction, print ordering and fulfillment.
Worked effectively under frequent tight deadlines. Shielded team members from unnecessary pressure from those outside the team.
Received "All Star Team" award recognizing contributions to company success and extraordinary effort to achieve goals.
Effective Communication
Prepared and delivered presentations for corporate executives and large customers including MCI/WorldCom and Qwest.
Wrote and edited proposals to large and small customers resulting in well over $10 million in contracts.
Created and delivered training course for intranet content developers. Taught over 50 students to write HTML, organize department information and effectively contribute to the success of the corporate intranet.
Wrote department procedures for ISO9000 registration
Prepared functional requirements documentation for several internet initiatives.
Wrote and executed test plans and case studies for internet initiatives.
Facilitated effective meetings on a regular basis.
Information Architecture
Created core navigation and organization for corporate intranet. Trained content developers to ensure consistent navigational waypoints throughout the system.
Organized the structure of published reference works, setting out the organizational template used by five other authors.
Developed initial information structure and navigation elements for web site detailing over 1,000 separate products as well as product catalogs and manuals, corporate programs and general information.
User Experience Design
Developed main navigation elements for large ecommerce web site. Included scripting DHTML to support all customer browsers and platforms.
Conducted user tests to verify the application of design principles and discover areas of improvement.
Directed production of artwork to convey the appropriate message and feeling to meet marketing goals.
Facilitated organization of trade show booth resulting in greater traffic flow and increased sales. Achieved record sales at two annual trade shows.
Web Site Management
Extensive experience in configuring web servers for efficiency and security in both Solaris and Windows NT environments.
Configured and customized search engines for large web site totalling over 1,000 pages to ensure most accurate search results possible.
Automated and maintained the creation of user accounts for secure access to content.
Created URL forwards, virtual directories, virtual servers and extranets to support the needs of internal and external customers.
Registered domestic and international domains, protecting corporate intellectual property.
Monitored and reported web traffic statistics, including customized reports for specific requests.
Read and responded to information requests and comments received from the web site by email, maintaining professional relationships with customers.
Web Site Development
Highest level of expertise in web page creation including knowledge of internet standards. Routinely code HTML and JavaScript to standards by hand, resulting in code that is more efficient and easier to maintain.
Full knowledge of all issues related to web page production including varied media types. Knowledge of compression schemes and their appropriate use for the best user experience.
Recent experience using Vignette StoryServer for database driven dynamic web pages. Coded projects to overcome limitations with portions of the system. Organized templates to allow greater efficiency in production and delivery.
Highly organized and portable coding practice, resulting in reusable code with broad application to increase efficiency.
Employment
Merrill Corporation 2002-present
ADC Telecommunications, Inc. 1991-2001
Freelance Editor/Writer/Consultant 1988-present
