I can't connect my Cable modem to my Airport base station???


you need to blank the cable modem...

If you have an Airport base station (an Extreme or an Express) and are connecting to a previously working cable modem you may find that you can't get a connection.

This is usually because the cable modem has associated itself with the MAC address of the computer and needs to be "blanked" so that it can then associate itself with the new MAC address of the Airport base station.

Use the following process:
• Power down the cable modem.
• Wait 30 minutes (go and have a cup of tea or something). Sometimes this may have to be longer, even overnight.
• Connect the cable modem to the ethernet port of the Airport base station.
• Switch on the cable modem.
• Switch on the Airport base station.
• Wait five minutes.
• Switch on the Mac.
• Use the Airport Setup Assistant in the Utilities folder to configure the Airport base station.

This process should also work with other routers and wireless routers.

Posted: Tue - August 1, 2006 at 10:44 PM         | |


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