Car insurance...does not compute!!!


I fully expected to do the deal with them as a) I have not had a car since I had a company car 5 years ago, and b) Had some form of mini no-claims bonus built up with them by being a names driver on my fathers policy with them c) I have always been told they are a good customer-focused organisation.

I phoned Direct Line yesterday to get a car insurance quote. I fully expected to do the deal with them as a) I have not had a car since I had a company car 5 years ago, and b) Had some form of mini no-claims bonus built up with them by being a names driver on my fathers policy with them c) I have always been told they are a good customer-focused organisation.

But.....despite having no claims ever, and no driving offences ever - the system would not allow them to give me a quote. Apparently not having a no claims bonus overrides not having any points or claims - the fact that I have lived in the middle of London and thus have not needed a car for the last 5 years makes no difference.

Thankfully Norwich Union must employ people to make decisions rather than programmes and i'm now insured with them.

Posted: Wed - October 25, 2006 at 05:43 PM          


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