Frequently Asked Questions
I
paid. Where is my serial number?
We send our
serials manually. Please allow a few hours to receive your
serial.
Where
is my serial number? I paid days ago?!
Sometimes the
mail containing the serial number is blocked by your
spamfilter.
Please allow our .Mac email address to be delivered.
Problems? Drop us a note!
Hotmail does NOT allow us to send email.
Please unblock our email address or provide a friendlier
email address.
I
paid. Where is my serial number?
Make sure the mail we
send you is not blocked by a spam filter!
I
am a registered version 1.x user. How do I register version
2?
You can use your old
version 1.x serial number as an Unlimited license.
What
is the version I have?
In the menubar choose
PhotoExpress menu, About PhotoExpress…
Here you can see version you are using. It is recommend to
use the latest version.
You can check the news or download section for the lastest version
available.
PhotoExpress quits after the conversion of the
files!?
It's not a bug, it's a
feature. See the preferences for more options.
I'm
having problems!
Download the latest
version. Version 2 is a free for all registered 1.x
users.
Feel free to drop us a note.
Use the 'Contact' link below.
