Don Gentner, Frank Ludolph, & Chris Ryan. Simplified Applications for Network Computers. Human Factors in Computing Systems: CHI'97 Conference Proceedings (1997), ACM, New York, pp. 439-446.
Don Gentner & Jakob Nielsen. The Anti-Mac Interface. Communications of the ACM, Vol. 39, No. 8 (pp. 70-82), August 1996.
Don Gentner & Jonathan Grudin. Design Models for Computer-Human Interfaces. Computer, Vol.29, No. 6. (pp. 28-35), June 1996.
Stuart Card, Don Gentner,
Jakob Nielsen,
Don Norman, &
Austin Henderson. The Anti-Mac: Violating the Macintosh Human
Interface Guidelines. In CHI' 95 Conference Companion
(Denver, Colorado, May 1995). ACM, New York, pp. 183-184.
See also the
BayCHI
reprise of this debate.
Donald R. Gentner. Radio Meets Microprocessors after 70 Years. Panel on Interfaces for Consumer Products. In Proceedings of CHI'92 (Monterey, CA, May 1992). ACM, New York, pp. 287-290.
Donald R. Gentner. Interfaces for Learning: Motivation and the Locus of Control. In F. L. Engel, D. G. Bouwhuis, T. Bösser, & G. d'Ydewale (Eds.), Cognitive Modeling and Interactive Environments. Berlin: Springer-Verlag, 1992 (pp. 227-237).
Donald R. Gentner & Jonathan Grudin. Why Good Engineers (Sometimes) Create Bad Interfaces. In Proceedings of CHI'90 (Seattle, Washington, April 1990). ACM, New York, pp. 277-282.