Quick Links
Email Me Here freidaw@mac.com
Search My Site
|
Search this site
powered by FreeFind |
|
|
Click Categories to read all about:
Archives
Calendar
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
XML/RSS Feed
Latest Refferrers
Translate Text
Tracker 3
Web Ring
Comments powered by
dotmac.info
Statistics
Total entries in this blog:
Total entries in this category:
Published On: Oct 05, 2004 09:17 PM
Total entries in this category:
Published On: Oct 05, 2004 09:17 PM
I sure learned a lot of info on the Mac Discussion Board
I'm gonna tell you that even after owning a
Multimedia Institute for 15 years and being in the computer training business
since 1978 the simplest questions arise and make you feel like a fool! That is
because the same problem exists, people don't read the books or instructions.
(RTFM) Everyone expects instant knowledge without going through the time to
figure out the answer. Then writing it down so when you have that problem (and
you will) again you can look up the answers. Including me!
So if you have a Macintosh and want answers to your questions from some very smart people go to this web address:
http://discussions.info.apple.com/webx?13@38.Az4oaEHAiHf.4@.6890ca36
and see the treaded message that I left and really cool people help me figure out. Then browse around a while and remember this place or if you have a PC find a similar place to ask questions. It's free and you almost always find answers!
Click READ MORE
So if you have a Macintosh and want answers to your questions from some very smart people go to this web address:
http://discussions.info.apple.com/webx?13@38.Az4oaEHAiHf.4@.6890ca36
and see the treaded message that I left and really cool people help me figure out. Then browse around a while and remember this place or if you have a PC find a similar place to ask questions. It's free and you almost always find answers!
Click READ MORE
Topic: Both Mail And Safari won't even boot
up
Original Message ( Posted Mar 26, 04 12:48 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA I have never had a problem with mail until today. I was viewing a message from my .mac mail when it hung up. I rebooted and double clicked on mail. It starts to load up then stops. I updated Safari and tried to open it. Now neither mail programs will open. Thank god I can read my mail via browser!
What should I do?
Freida
powerbookg4; Mac OS X (10.2.x)
Messages 1 - 23 of 23 View as Outline Post Message
RE: Both Mail And Safari won't even boot up
( msg # 1.: Posted Mar 26, 04 3:56 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Thought I'd tell you what I did to get mail to work. I read here somewhere to sign in as a new user. That helped but what a pain. I have to reconfigure everything. Wish I knew why it froze like that. Well, now I'm on to try safari. But I'm happy I got my mail working again.
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 2.: Posted Mar 26, 04 4:03 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Feel like I'm talking to myself here! Oh well, I just tried Safari as a new user on my mac to try to get it to work. I closed netscape first. It doesn't work at all. Icon starts bouncing but then stops. I give up. Netscapes working fine!
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 2.1: Posted Mar 26, 04 4:28 pm )
lcfc
Level 2
Joined: Jun, 2003
Posts: 322
UK You might want to have a look at this discussion about Mail and Safari not working. Paul Hart, "Safari & Mail Won't Launch????" #30, 08:09pm Feb 18, 2004 CDT
Hope that resolves your issues.
PB Ti 867MHz; Mac OS X (10.3.x); 768MB RAM, 120GB fw -killer surround sound back
RE: Both Mail And Safari won't even boot up
( msg # 2.1.1: Posted Mar 26, 04 9:28 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Thanks for you help Icfc. I'm going to go off and look for bad fonts now. I'm going on 14 hours too!
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 3.: Posted Mar 26, 04 4:46 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Freida, we could really use some more information here. I read the post that lcfc noted, that post is pertinent to Panther, and you, thank goodness (my humble opinion) are on Jaquar. I think it's going to be easier to fix in Jaquar, or at least it seems so from the posts.
Did you load new applications just before this all started? If so, did you Repair Permissions afterward? Or Repair the Disk (Both from your Install Disk)?
Other basics to check: Do you have duplicate fonts? Are all of your necessary dfonts in the System Folder>Fonts? If Times New Roman is on your Mac, get rid of it. When fonts are messed up, this kind of problem is typical.
Do you work mostly in OS X, or Classic? I found that when I go back and forth alot between Classic and X, things get all mixed up. I recently read that after using OS9, you should repair permissions! Who knew?
If these basic things don't work, we can work on plists next.
Anyway, get back to us. :) B
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 4.: Posted Mar 26, 04 4:57 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Thank you for taking time with me! I'm going to go crazy! ahhhhhh! hehe
No I didn't install anything new and also I haven't used classic for weeks now.
Well, I was just simply reading my mail this morning hours ago and it froze and I had netscape up at the same time. When I restarted I couldn't get mail to start up. So I went to try the new user thing and I can now retrieve my mail as a new user but just now I realize that all my documents bookmarks and home folders I can't get into. Oh my god! I'm the only user on my mac. I don't want to have other users. Do you know how I can just get to all my stuff on the mac. On user me!! Sorry, I'm venting!
Breathing deep now!
Just found the plist for mail and safari. Should I delete them? Another question....why is there two Library's one in my system folder and one outside in home window. Is that right?
Thank you for listening!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 5.: Posted Mar 26, 04 5:15 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Freida, try to stuff I mentioned above. Let us know how you do.
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 6.: Posted Mar 26, 04 6:28 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA I haven't used changed any fonts for over a year now. I tried to find the Mail program and just download it but I can't find it anywhere. Then I downloaded Eudora and it works except I couldn't import my old mail from the Mail program. I'm getting seat blisters!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 7.: Posted Mar 26, 04 6:59 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Okay I just typed in repair permissions into the help file. Then started up Disk Utility. I just did disk verify permissions and sure enough it came up with differs from all over the place. But now I am scared to death to click on repair permissions! Should I? Someone give me strength!!!!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 8.: Posted Mar 26, 04 7:03 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Absolutely! Do it, Frieda. The world won't end, stuff will be better, that's all.
When you're done with that, find your Software Restore Disk. Put it in the tray, and have the tray close. Choose "Restart" and hold down the "C" key. When it restarts, and it will take a while, a page will come up with Installation Instructions. DO NOT Click on that page! Go up to your left hand top menu, pull it down, and click "Disk Utility." Then select your hard drive image, go to the next tab, Disk First Aid, and select "Repair Permissions." (Again, I know). Let it run. Then quit the Disk Utility. Then Open it again, and select First Aid, and choose "Repair Disk." When it's done, quit Disk Utility, and quit installer. You will get a message that you haven't installed anything, and that's fine. Just choose restart without holding down any keys. The computer will restart, eject the Softward Disk, and your repairs are finished.
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 9.: Posted Mar 26, 04 7:51 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Thanks Bee! It worked I think. At least the computer booted up again. But I do have a problem. I can't find the software restore disk so I will have to do that some other day. the Mail program still won't come up as User 1 only user two. It works find as a new user so something tells me it might in the preferences. Ot those plists thingys you were talking about.
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 10.: Posted Mar 26, 04 7:56 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Frieda, you did good! It will all be back to normal very soon . . . It appears that you just need some housecleaning . . . It's something you should do regularly, but you just didn't know about it yet. Let us know any questions, problems with the Software Restore process. By the way, do you have "OS X, the Missing Manual" by David Pogue. It is very helpful to me. :)
Other questions. Do you shut your computer off every night? Or do you use the sleep mode? If you currently shut it down, don't do it anymore. Leaving your iMac on allows it to have automatic janitor service. It cleans itself up every morning between 3-5 am, I think. Only allow the display to sleep, not the computer. Did you load ANY applications recently? Click the apple button & "f". Type in "Times New Roman." Anything there?
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 11.: Posted Mar 26, 04 9:19 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Bee, I found the disks and I followed your instruction using Software Restore disk. I have the first PowerbookG4 out and these disks have 9.1 on them. They don't say anything about permissions Just verify volume and repair volume. I ran the verify and came up with these problems.
1. Mount check found serious errors
2. overlapped extended allocation
3. volume header needs minor repairs
I did not do these repairs since it was a different older menu than your suggestions. Now what?
I had a major problem a long time ago when I used a disk utility program (can't remember what) and totally locked up the disk. I had to call an expert in and he charged $500.00 to get my data back. So you can see why I'm nervous. How does this old software recover disk know about 10.2?
I'll be buying this manual for sure "OS X, the Missing Manual" by David Pogue. Thanks for that recommendation.
Questions. Do you shut your computer off every night? Or do you use the sleep mode? I put the lid down every night. It gets so hot. Should I just use a screen saver?
Did you load ANY applications recently? Click the apple button & "f". Type in "Times New Roman." Anything there?
I did this and yes, that font was there. I removed all of them.
Thanks so much for all your time! I take little breaks but it keeps calling me back in here!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 12.: Posted Mar 26, 04 9:53 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 You're doing great, Freida . . . 6 months ago, I was afraid to do all of this, and then my whole computer went south because I was shutting in down everynight, and never repairing permissions or repairing the disk. It just caught up with a vengence with me. All the wonderful people in the forums pointed me in the right directions. So now I'm just passing on what they taught me. I'm still learning, but I hope I can help.
I don't know about the Powerbook and shutting the lid. Maybe someone will help with that. Screensaver: no, I think. We need for information on this one. Don't know much about PowerBooks.
When you verified permissions, did you click on "Repair Permissions?" If you were too afraid, do it again, and click "Repair." But if you're using your old softward disk, no, it will not fix 10.2. You really need the 10.2 installation disks.
I would bet any amount of money that the so-called disk repair utility you used a long time ago was Norton. $500 is way much to charge for undoing Norton's damage, in my opinion. And I do understand why you're nervous.
But you can learn, and it's not really that hard. The fact that creating the new user works show that there is something amiss in your current (Home) preferences. But it can be fixed. Just takes a little time and a lot of deep breaths. The Mac is a tremendously wonderful computer, and after 14 years, I've found the only thing that messes it up, is us. :)
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 13.: Posted Mar 26, 04 10:34 pm )
Jo Ann+Webb
Joined: Feb, 2004
Posts: 13 Freida, we agree with Bee 100%.
We recommend Macaroni, a wonderful utility from Atomic Bird (http://www.atomicbird.com). It automatically performs regular maintenance including the Mac OS X repair privileges process as well as Unix-style maintenance. You don't have to anything except download and install Macaroni and it will automatically go to work whenever your Mac is idle. We can't think of anything we have bought for less than $10 that is half as necessary and usefull.
Without Macaroni, your Mac will run most of the needed tasks in the middle of the night if you just leave it on, but some don't run at all unless you remember to do it. We'd rather just let Macaroni do the maintenance for us. We had constant problems with permissions until we installed it and none since. As a bonus, it also got rid of almot 400MB of unnecessary foreign language files for us. Good luck, Jo Ann & Webb
G5 1.8SP (+ iMac600, 9600/G3, Quadras and older); Mac OS X (10.3.x); I.5 GB RAM, 2X160GB HD
RE: Both Mail And Safari won't even boot up
( msg # 14.: Posted Mar 27, 04 1:15 am )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA That program is soooooo fantastic!!!!!!! Thank you so much!! It did all the maintenance and was so easy to understand!! I am so excited about it. I feel all clean! hehe
I now have 479.99MB of more space on my hard drive also! That is sooooooo cool!
I was having so much fun with that that I didn't even care when after all that my Mail program still didn't work. But now I'm inspired at least.
I did type find and removed all times new Roman fonts and then I found even more. I think they are hiding from the find file!
The Eudora program is not cool. It only lets you get mail from one location at a time. So if I want the mail right now I just sign in as user #2. Or just go to mail via browser.
Again thanks for the hints and advise. I think I got my second wind now! I even shined up my Mac and desk! hehe
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 15.: Posted Mar 27, 04 2:13 am )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Oh my god! I fixed it!!!!!!
Scared myself - I'm so smart! hehe Oh yeah! And thanks to all of you who helped me!
Okay here's what happened. I went to find file and searched for all files under (mail). There was mailboxes and two mail folders and other files but then I stumped on a mail crash log file.
I looked in it and at the bottom of all the crashes was a line that said "should be com.apple.mail.plis"
so I searched for this file and got brave and threw it in the trash and double clicked on the mail icon again for the 4 millionth time!
Oh my god! It came up! It's 12:17 am and Now I'm sooooooo happy! But sooo tired! I'm going to bed with a smile on my face!
I'm going to have to write this down in the morning!
Thank you Bee and everyone for staying with me on this! You were very helpful!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 16.: Posted Mar 27, 04 9:11 am )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Seriously, you GO girl!
Try to remember, every couple weeks or even every week, repair permissions and repair disk, and you'll keep your well oiled Mac purring along. Print out this whole thread,(Select View All) and keep it on hand for the future. Great job, Freida!
:)
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 17.: Posted Mar 28, 04 2:08 am )
Jo Ann+Webb
Joined: Feb, 2004
Posts: 13 It is a great feeling to be able to be a little help. We never hesitate to recommend Macaroni, because we've had such positive feedback. We also recommend checking out your local mac users group. You will get a lot of good help and before you know it you'll be the one helping others. Good luck!
G5 1.8SP (+ iMac600, 9600/G3, Quadras and older); Mac OS X (10.3.x); I.5 GB RAM, 2X160GB HD
RE: Both Mail And Safari won't even boot up
( msg # 18.: Posted Mar 28, 04 4:09 am )
Bima
Joined: Dec, 2003
Posts: 9 I enjoyed so much reading all this and it reminded me of how easy Mac's are to service ourselves with a little help from other users or a magazine. One would imagine Freida you have learnt an enormous ammount about problem solving here. Remember those "com.apple.mail.plist" files can always be trashed and may save many problems and it is usually the first thing I do now before anything else if I am having a problem with any program. They are basically just preferences and the only prob it causes deleting them is that you may have to reset yopur preferences in the particular program.
Takes some hours ut it wont happen again now you know.
Try buying MacFormat Magazine I found it always has really good tips and tricks section and a great fault fix section from contributing Mac users.
G3 iBook 800 ; Mac OS X (10.3.x); 384mb Ram, 30gig HD
RE: Both Mail And Safari won't even boot up
( msg # 18.1: Posted Mar 28, 04 10:05 am )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Well I certainly did learn a lot on this adventure. This is the first time I've use this discussion area and I am so grateful that it is here. In the old 9.2 system it seemed to be easier to solve these problems. One system folder (hopefully) and one preference folder. I'm still not sure why I have so many library files. When I open my hard drive icon there is a Library and one in the system folder and one in my home. Feels wrong!
Guess I never made the transition from 9.2 to 10.2. I didn't take the time to read anything so that's what I get. Lessons learned! I plan on getting Panther soon so here we go again!
I love my macs! I have a Sony Vaio PC that crashed big time and just sits here. A virus I think. It needs to have the original disks but I lost them. I'll have to rest up for that trip!
Thanks for your suggestions and I'm glad you enjoyed my 17 hour adventure into computer hell! hehe Today I'm gonna to make a ceramic pot and take a wood turning class. For one should not survive on computers alone! Tomorrow I'll tackle Safari's plist!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 19.: Posted Mar 28, 04 8:41 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Freida, we didn't "Enjoy" your troubles. We all learned alot from your 17-hour adventure. First, how much someone can learn from these posts. Secondly, the importance of sharing possible solutons. I learned about Macaroni! We were all thrilled about your almost final post, "Oh my God, I Fixed it!!!!!!!"
I don't know why there are so many more places to check in OSX, but when things are right, it runs amazingly well & quickly. I just love it.
These forums rock! They are such a wealth on knowledge and support.
Glad you came here, and glad we could help.
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 20.: Posted Mar 28, 04 8:52 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Bee, I enjoyed my adventures why not you! I love learning after I get started and it makes me feel even better if someone learns from my mistakes! I think life is an adventure. Check out my IBLOG Freida's Adventures
http://homepage.mac.com/freidaw/iblog/B419537647/index.html
Today, I turned the coolest wood bowl! And now I'm really not frustrated anymore!
And I threw away the Safari plist. Now I'm going to try to start up Safari!
I'll be back! I'm getting to talk like my Governator! hehe
I agree that this is the best place to come for help and I hope I can help others. You're so cool to help me! Thanks!
Freida
Original Message ( Posted Mar 26, 04 12:48 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA I have never had a problem with mail until today. I was viewing a message from my .mac mail when it hung up. I rebooted and double clicked on mail. It starts to load up then stops. I updated Safari and tried to open it. Now neither mail programs will open. Thank god I can read my mail via browser!
What should I do?
Freida
powerbookg4; Mac OS X (10.2.x)
Messages 1 - 23 of 23 View as Outline Post Message
RE: Both Mail And Safari won't even boot up
( msg # 1.: Posted Mar 26, 04 3:56 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Thought I'd tell you what I did to get mail to work. I read here somewhere to sign in as a new user. That helped but what a pain. I have to reconfigure everything. Wish I knew why it froze like that. Well, now I'm on to try safari. But I'm happy I got my mail working again.
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 2.: Posted Mar 26, 04 4:03 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Feel like I'm talking to myself here! Oh well, I just tried Safari as a new user on my mac to try to get it to work. I closed netscape first. It doesn't work at all. Icon starts bouncing but then stops. I give up. Netscapes working fine!
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 2.1: Posted Mar 26, 04 4:28 pm )
lcfc
Level 2
Joined: Jun, 2003
Posts: 322
UK You might want to have a look at this discussion about Mail and Safari not working. Paul Hart, "Safari & Mail Won't Launch????" #30, 08:09pm Feb 18, 2004 CDT
Hope that resolves your issues.
PB Ti 867MHz; Mac OS X (10.3.x); 768MB RAM, 120GB fw -killer surround sound back
RE: Both Mail And Safari won't even boot up
( msg # 2.1.1: Posted Mar 26, 04 9:28 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Thanks for you help Icfc. I'm going to go off and look for bad fonts now. I'm going on 14 hours too!
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 3.: Posted Mar 26, 04 4:46 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Freida, we could really use some more information here. I read the post that lcfc noted, that post is pertinent to Panther, and you, thank goodness (my humble opinion) are on Jaquar. I think it's going to be easier to fix in Jaquar, or at least it seems so from the posts.
Did you load new applications just before this all started? If so, did you Repair Permissions afterward? Or Repair the Disk (Both from your Install Disk)?
Other basics to check: Do you have duplicate fonts? Are all of your necessary dfonts in the System Folder>Fonts? If Times New Roman is on your Mac, get rid of it. When fonts are messed up, this kind of problem is typical.
Do you work mostly in OS X, or Classic? I found that when I go back and forth alot between Classic and X, things get all mixed up. I recently read that after using OS9, you should repair permissions! Who knew?
If these basic things don't work, we can work on plists next.
Anyway, get back to us. :) B
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 4.: Posted Mar 26, 04 4:57 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Thank you for taking time with me! I'm going to go crazy! ahhhhhh! hehe
No I didn't install anything new and also I haven't used classic for weeks now.
Well, I was just simply reading my mail this morning hours ago and it froze and I had netscape up at the same time. When I restarted I couldn't get mail to start up. So I went to try the new user thing and I can now retrieve my mail as a new user but just now I realize that all my documents bookmarks and home folders I can't get into. Oh my god! I'm the only user on my mac. I don't want to have other users. Do you know how I can just get to all my stuff on the mac. On user me!! Sorry, I'm venting!
Breathing deep now!
Just found the plist for mail and safari. Should I delete them? Another question....why is there two Library's one in my system folder and one outside in home window. Is that right?
Thank you for listening!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 5.: Posted Mar 26, 04 5:15 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Freida, try to stuff I mentioned above. Let us know how you do.
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 6.: Posted Mar 26, 04 6:28 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA I haven't used changed any fonts for over a year now. I tried to find the Mail program and just download it but I can't find it anywhere. Then I downloaded Eudora and it works except I couldn't import my old mail from the Mail program. I'm getting seat blisters!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 7.: Posted Mar 26, 04 6:59 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Okay I just typed in repair permissions into the help file. Then started up Disk Utility. I just did disk verify permissions and sure enough it came up with differs from all over the place. But now I am scared to death to click on repair permissions! Should I? Someone give me strength!!!!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 8.: Posted Mar 26, 04 7:03 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Absolutely! Do it, Frieda. The world won't end, stuff will be better, that's all.
When you're done with that, find your Software Restore Disk. Put it in the tray, and have the tray close. Choose "Restart" and hold down the "C" key. When it restarts, and it will take a while, a page will come up with Installation Instructions. DO NOT Click on that page! Go up to your left hand top menu, pull it down, and click "Disk Utility." Then select your hard drive image, go to the next tab, Disk First Aid, and select "Repair Permissions." (Again, I know). Let it run. Then quit the Disk Utility. Then Open it again, and select First Aid, and choose "Repair Disk." When it's done, quit Disk Utility, and quit installer. You will get a message that you haven't installed anything, and that's fine. Just choose restart without holding down any keys. The computer will restart, eject the Softward Disk, and your repairs are finished.
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 9.: Posted Mar 26, 04 7:51 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Thanks Bee! It worked I think. At least the computer booted up again. But I do have a problem. I can't find the software restore disk so I will have to do that some other day. the Mail program still won't come up as User 1 only user two. It works find as a new user so something tells me it might in the preferences. Ot those plists thingys you were talking about.
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 10.: Posted Mar 26, 04 7:56 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Frieda, you did good! It will all be back to normal very soon . . . It appears that you just need some housecleaning . . . It's something you should do regularly, but you just didn't know about it yet. Let us know any questions, problems with the Software Restore process. By the way, do you have "OS X, the Missing Manual" by David Pogue. It is very helpful to me. :)
Other questions. Do you shut your computer off every night? Or do you use the sleep mode? If you currently shut it down, don't do it anymore. Leaving your iMac on allows it to have automatic janitor service. It cleans itself up every morning between 3-5 am, I think. Only allow the display to sleep, not the computer. Did you load ANY applications recently? Click the apple button & "f". Type in "Times New Roman." Anything there?
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 11.: Posted Mar 26, 04 9:19 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Bee, I found the disks and I followed your instruction using Software Restore disk. I have the first PowerbookG4 out and these disks have 9.1 on them. They don't say anything about permissions Just verify volume and repair volume. I ran the verify and came up with these problems.
1. Mount check found serious errors
2. overlapped extended allocation
3. volume header needs minor repairs
I did not do these repairs since it was a different older menu than your suggestions. Now what?
I had a major problem a long time ago when I used a disk utility program (can't remember what) and totally locked up the disk. I had to call an expert in and he charged $500.00 to get my data back. So you can see why I'm nervous. How does this old software recover disk know about 10.2?
I'll be buying this manual for sure "OS X, the Missing Manual" by David Pogue. Thanks for that recommendation.
Questions. Do you shut your computer off every night? Or do you use the sleep mode? I put the lid down every night. It gets so hot. Should I just use a screen saver?
Did you load ANY applications recently? Click the apple button & "f". Type in "Times New Roman." Anything there?
I did this and yes, that font was there. I removed all of them.
Thanks so much for all your time! I take little breaks but it keeps calling me back in here!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 12.: Posted Mar 26, 04 9:53 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 You're doing great, Freida . . . 6 months ago, I was afraid to do all of this, and then my whole computer went south because I was shutting in down everynight, and never repairing permissions or repairing the disk. It just caught up with a vengence with me. All the wonderful people in the forums pointed me in the right directions. So now I'm just passing on what they taught me. I'm still learning, but I hope I can help.
I don't know about the Powerbook and shutting the lid. Maybe someone will help with that. Screensaver: no, I think. We need for information on this one. Don't know much about PowerBooks.
When you verified permissions, did you click on "Repair Permissions?" If you were too afraid, do it again, and click "Repair." But if you're using your old softward disk, no, it will not fix 10.2. You really need the 10.2 installation disks.
I would bet any amount of money that the so-called disk repair utility you used a long time ago was Norton. $500 is way much to charge for undoing Norton's damage, in my opinion. And I do understand why you're nervous.
But you can learn, and it's not really that hard. The fact that creating the new user works show that there is something amiss in your current (Home) preferences. But it can be fixed. Just takes a little time and a lot of deep breaths. The Mac is a tremendously wonderful computer, and after 14 years, I've found the only thing that messes it up, is us. :)
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 13.: Posted Mar 26, 04 10:34 pm )
Jo Ann+Webb
Joined: Feb, 2004
Posts: 13 Freida, we agree with Bee 100%.
We recommend Macaroni, a wonderful utility from Atomic Bird (http://www.atomicbird.com). It automatically performs regular maintenance including the Mac OS X repair privileges process as well as Unix-style maintenance. You don't have to anything except download and install Macaroni and it will automatically go to work whenever your Mac is idle. We can't think of anything we have bought for less than $10 that is half as necessary and usefull.
Without Macaroni, your Mac will run most of the needed tasks in the middle of the night if you just leave it on, but some don't run at all unless you remember to do it. We'd rather just let Macaroni do the maintenance for us. We had constant problems with permissions until we installed it and none since. As a bonus, it also got rid of almot 400MB of unnecessary foreign language files for us. Good luck, Jo Ann & Webb
G5 1.8SP (+ iMac600, 9600/G3, Quadras and older); Mac OS X (10.3.x); I.5 GB RAM, 2X160GB HD
RE: Both Mail And Safari won't even boot up
( msg # 14.: Posted Mar 27, 04 1:15 am )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA That program is soooooo fantastic!!!!!!! Thank you so much!! It did all the maintenance and was so easy to understand!! I am so excited about it. I feel all clean! hehe
I now have 479.99MB of more space on my hard drive also! That is sooooooo cool!
I was having so much fun with that that I didn't even care when after all that my Mail program still didn't work. But now I'm inspired at least.
I did type find and removed all times new Roman fonts and then I found even more. I think they are hiding from the find file!
The Eudora program is not cool. It only lets you get mail from one location at a time. So if I want the mail right now I just sign in as user #2. Or just go to mail via browser.
Again thanks for the hints and advise. I think I got my second wind now! I even shined up my Mac and desk! hehe
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 15.: Posted Mar 27, 04 2:13 am )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Oh my god! I fixed it!!!!!!
Scared myself - I'm so smart! hehe Oh yeah! And thanks to all of you who helped me!
Okay here's what happened. I went to find file and searched for all files under (mail). There was mailboxes and two mail folders and other files but then I stumped on a mail crash log file.
I looked in it and at the bottom of all the crashes was a line that said "should be com.apple.mail.plis"
so I searched for this file and got brave and threw it in the trash and double clicked on the mail icon again for the 4 millionth time!
Oh my god! It came up! It's 12:17 am and Now I'm sooooooo happy! But sooo tired! I'm going to bed with a smile on my face!
I'm going to have to write this down in the morning!
Thank you Bee and everyone for staying with me on this! You were very helpful!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 16.: Posted Mar 27, 04 9:11 am )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Seriously, you GO girl!
Try to remember, every couple weeks or even every week, repair permissions and repair disk, and you'll keep your well oiled Mac purring along. Print out this whole thread,(Select View All) and keep it on hand for the future. Great job, Freida!
:)
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 17.: Posted Mar 28, 04 2:08 am )
Jo Ann+Webb
Joined: Feb, 2004
Posts: 13 It is a great feeling to be able to be a little help. We never hesitate to recommend Macaroni, because we've had such positive feedback. We also recommend checking out your local mac users group. You will get a lot of good help and before you know it you'll be the one helping others. Good luck!
G5 1.8SP (+ iMac600, 9600/G3, Quadras and older); Mac OS X (10.3.x); I.5 GB RAM, 2X160GB HD
RE: Both Mail And Safari won't even boot up
( msg # 18.: Posted Mar 28, 04 4:09 am )
Bima
Joined: Dec, 2003
Posts: 9 I enjoyed so much reading all this and it reminded me of how easy Mac's are to service ourselves with a little help from other users or a magazine. One would imagine Freida you have learnt an enormous ammount about problem solving here. Remember those "com.apple.mail.plist" files can always be trashed and may save many problems and it is usually the first thing I do now before anything else if I am having a problem with any program. They are basically just preferences and the only prob it causes deleting them is that you may have to reset yopur preferences in the particular program.
Takes some hours ut it wont happen again now you know.
Try buying MacFormat Magazine I found it always has really good tips and tricks section and a great fault fix section from contributing Mac users.
G3 iBook 800 ; Mac OS X (10.3.x); 384mb Ram, 30gig HD
RE: Both Mail And Safari won't even boot up
( msg # 18.1: Posted Mar 28, 04 10:05 am )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Well I certainly did learn a lot on this adventure. This is the first time I've use this discussion area and I am so grateful that it is here. In the old 9.2 system it seemed to be easier to solve these problems. One system folder (hopefully) and one preference folder. I'm still not sure why I have so many library files. When I open my hard drive icon there is a Library and one in the system folder and one in my home. Feels wrong!
Guess I never made the transition from 9.2 to 10.2. I didn't take the time to read anything so that's what I get. Lessons learned! I plan on getting Panther soon so here we go again!
I love my macs! I have a Sony Vaio PC that crashed big time and just sits here. A virus I think. It needs to have the original disks but I lost them. I'll have to rest up for that trip!
Thanks for your suggestions and I'm glad you enjoyed my 17 hour adventure into computer hell! hehe Today I'm gonna to make a ceramic pot and take a wood turning class. For one should not survive on computers alone! Tomorrow I'll tackle Safari's plist!
Freida
powerbookg4; Mac OS X (10.2.x)
RE: Both Mail And Safari won't even boot up
( msg # 19.: Posted Mar 28, 04 8:41 pm )
Bee Murray
Level 2
Joined: Jan, 2004
Posts: 225 Freida, we didn't "Enjoy" your troubles. We all learned alot from your 17-hour adventure. First, how much someone can learn from these posts. Secondly, the importance of sharing possible solutons. I learned about Macaroni! We were all thrilled about your almost final post, "Oh my God, I Fixed it!!!!!!!"
I don't know why there are so many more places to check in OSX, but when things are right, it runs amazingly well & quickly. I just love it.
These forums rock! They are such a wealth on knowledge and support.
Glad you came here, and glad we could help.
iMac; Mac OS X (10.2.x); 256 ram, Cable I'net, router; & Beige G3
RE: Both Mail And Safari won't even boot up
( msg # 20.: Posted Mar 28, 04 8:52 pm )
Freida
Joined: Mar, 2004
Posts: 15
Anaheim, CA Bee, I enjoyed my adventures why not you! I love learning after I get started and it makes me feel even better if someone learns from my mistakes! I think life is an adventure. Check out my IBLOG Freida's Adventures
http://homepage.mac.com/freidaw/iblog/B419537647/index.html
Today, I turned the coolest wood bowl! And now I'm really not frustrated anymore!
And I threw away the Safari plist. Now I'm going to try to start up Safari!
I'll be back! I'm getting to talk like my Governator! hehe
I agree that this is the best place to come for help and I hope I can help others. You're so cool to help me! Thanks!
Freida
Posted: Sun - March 28, 2004 at 07:24 PM