long
before the concept of global markets. Wolverine would
sell technology, materials and components to its licensee
network, then encourage them to develop appropriate local
market advertising, modifying the logo and message as appropriate.
With the birth
of the Brand Plan, Jeff and the Hush Puppies team began the
process of developing a single brand image for Hush Puppies
in the 100 markets in which the brand is licensed. It
was no small feat. THe brand was an upscale brand in
South America, but a bargain brand in Mexico. The British
positioned it as an English shoe, complete with a basset carrying
the Union Jack. The brand's one consistency was inconsistency.
And remarkable
brand awareness. Jeff
and the Hush Puppies team developed trademark standards, global
packaging resources, and product mark guidelines.
They developed a global store concept. They purchased
international rights to lifestyle photography for international
advertising consistency. And they trained global managers
to care about the brand as much as they cared about the product.
By the late-1990's,
a global Hush Puppies position had emerged. Global product
made up a significant percentage of the line. International
conferences focused on marketing topics rather that manufacturing.
And over 400 Hush Puppies stores around the world,
from Chile to China -- reinforce the brand's core values.
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