vanray

Purchase of a made to measure costume

Before ordering a made to measure outfit from VanRay Design you may have some questions of your own; can you make it ? how much will it cost? and how long will it take to construct ?

At VanRay design we can make virtually anything providing it is textile based we are experienced at working with all kinds of fabrics such as delicate silk, chiffon, lycra, fake fur, sequined fabrics, velvet and PVC to name but a few.

Before we can design and make your outfit here are some questions we need to ask the client:

What is the costume for? - Is it for a theatre production, dance competition, special event?

What fabric or colour did you have in mind? - certain fabrics and trimmings are difficult to locate at times depending on the season so it is always useful to have preferences in mind.

Do you have a budget for your costume? - It is important we know this so we don’t suggest the most expensive fabrics and trimmings in many cases there are cheaper alternatives.

What are your measurements? - We will e mail or post you a measurement form out with information regarding the measurements needed for your costume.

Alternatively you can make an appointment with us if you live in travelling distance. We are based in Rotherham, South Yorkshire.

How long will the costume take to make? - It all depends on the style and the number of the costumes that you are ordering but on average we aim to dispatch orders within fourteen days and large orders within twenty eight days

Once we receive your order we will e mail you a completion and delivery date.

Making Payment

IMPORTANT INFORMATION!

Please read the following carefully

1. We will not start work on your commission until we have received half of the total cost of your order. A cheque and covering letter should be made payable to :

Vanessa Oliver

7 New Station Road
Swinton
Rotherham
South Yorkshire
S64 8AH

2. Once we have received your measurements, and your cheque is cleared (which normally takes between 3-5 working days) at my bank I will start work on your costume.

3. When your costume is ready we will contact you near the completion date and ask you to send the remaining cost of your order together with the postage and packing fee for special delivery to your address.

4. Once the final cheque has cleared we will forward your costume to you.

5. Alternatively if you make an appointment with us and pay by cash, a receipt will be given for any deposits received. We will also accept cash through the post sent by recorded delivery in a well concealed package.

6. We also accept postal orders please make payable to Vanessa Oliver

7. If you wish to pay with your credit or debit card using PayPal please click here

PayPal

If you would like to pay by credit or debit card using PayPal simply let us know and we will instruct PayPal to invoice you by e mail, you pay them, we transfer the money from Paypal to our Bank Account then we send you your goods. Your payment will be secure and covered under your credit card insurance. Please note that we will add an additional 3.7% of any payment request via PayPal to cover PayPal charges to us.

Postage & packing

Postage within the UK is by Royal Mail Special Delivery which is guaranteed recorded delivery before noon the next day working day. It is therefore essential that you give us your full postal address and postcode. You will also have to be present to sign for the parcel containing your order.

The price of postage will depend on the weight of the finished outfit.

We will e mail you in advance regarding the cost of postage & packaging when you have placed your order.

Royal mail Special Delivery Rates can be found here