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Competing Messages: Mind or Preference?
Doc responded to the Cluetrain Ticket post, and his response suggests that there will be more to follow. I look forward to that, but I think his first response, and that of Mike Warot, offer some things to consider.
I challenged Doc to offer an example of how a weblog changed his mind, and he offers several here. At the risk of being accused of moving the goal-posts, I'll say right now that I probably should have been more specific. Nevertheless, Doc's first example is an interesting one.
When I challenged Doc's assertion, made in the context of an instance when Jay Rosen's weblog "changed his mind," I was thinking of something a little more substantial than an immediate response to a particular event. In that context, I will concede that a weblog post, or a private conversation, or a sharp stick in the eye can change anyone's mind.
Think about the circumstances for a moment. An event happens, information regarding that event is conveyed to us by some means, and we form a perception of that event. The initial processing of that perception is chiefly emotional. I won't try to prove that here, if you wish to disbelieve that, by all means do so. But you might want to check your work. In any event, we have an emotional reaction to an event, much as Doc did to the interview of Bill O'Reilly by Terry Gross. We reason backward from our feelings, which allows us to articulate, in some fashion, a presumably rational basis for the emotional response. What we're compelled to express by custom and habit, especially men, is the rationalization, rather than the feeling. (Anyone who's been to marriage counseling will probably recognize this.) The feeling is very likely completely legitimate. If you already don't like Bill O'Reilly (I don't, I don't know how Doc feels.), and if you already like Terry Gross (I do, I don't know how Doc feels.), and you listen to the interview, you're not going to feel very charitable to Bill O'Reilly, and that's all quite okay. We're certainly entitled to our feelings.
Doc was presented with additional information from Jay Rosen, and a perception was formed through what is essentially an emotional process, and Doc was faced with what appeared to be a conundrum. What Doc articulated about his perception of the event between Terry Gross and Bill O'Reilly was a rationalization of a feeling. The feelings are almost always legitimate, the rationalizations are sometimes inadequate in a broader context. In addition, Doc seems to like Jay Rosen, so he was likely disposed to regard the information he received from him in a positive emotional context, and to the extent that the feelings he experienced reading Rosen differed from the feelings he experienced listening to O'Reilly and Gross, he experienced what was, to his mind, a conflict.
But if you read Doc's initial commentary on what happened with Bill O'Reilly on that episode of Fresh Air, and then read his subsequent post wherein he says he has "changed his mind," I can't find where he's articulating something in the second post that is fundamentally opposed to the first. To my reading, he's talking about two essentially different things, and neither one directly contradicts the other. Doc may say he "changed his mind," but I would say that he's merely offering an inadequate rationalization of the feelings he experienced reading Rosen's piece.
Perhaps I'm misreading all of this, I certainly have my own point of view. But I would ask Doc to point out something in his original post on the event that is directly contradicted by something Jay Rosen wrote, and then to point out in his subsequent post where he specifically repudiates a position or assertion from his first post. I can't see where he does. Rosen offers another point of view, one that is more informed by knowledge of political history, one that has greater insight, perhaps, into Bill O'Reilly's mind, but nothing that explicitly contradicts anything Doc posted. Rosen's piece is not unsympathetic to Gross, in any way that I can detect. I would say it's sympathetic, while also critical, in a more informed way than Doc's was; but I don't see a contradiction that leads Doc to say he "changed his mind."
Now, others have mentioned this before and so I don't feel too uncomfortable offering this, but it seems to me that Doc is, in addition to being something of a quasi-pacifist, someone who is genuinely conflict-averse. I can't say if that's a good or a bad thing, but I think it informs much of Doc's perception and thinking. Presented with different information regarding the same event that evoked different feelings, Doc detected a conflict and rather than examine that potential conflict, Doc yielded and said he "changed his mind."
I don't think he changed his mind at all, nor do I detect any reason why he should he have.
I'm not saying this proves weblogs don't change minds, I'm just saying I think this is a bad example because it's orthogonal to the question under consideration. If I'm wrong, I'm sure Doc will set me straight. I could be wrong.
I thought the example of Doc's views on pacifism was revealing. Especially the part where he offers, "But as for being a pacifist of the nonviolence school to which I used to belong... well, I have doubts now. It's not a subject I'm eager to write about, but there it is."
I would say that this too is not a good example. It would be a good example, if Doc didn't have doubts, or could write about it easily. It may be an example of Jay Rosen's interpretation of Doc's assertion that blogs are about "making and changing minds," that one not become "wedded" to one's views; but I think Doc's discomfort sort of argues against even that. In short, I would say that Doc isn't quite sure of his own mind here, and there's nothing wrong with that either. Until the day when there is; but that's another story.
With regard to the Craig Burton issue about dropping packets while live blogging, okay, I'll spot him that one. Pretty trivial though, wouldn't you agree? Hardly worthy of "a phrase that launched a thousand links."
Juan Cole? Are you sure it wasn't Jeff Jarvis who "changed your mind" on that one? I'm sure it was pretty hard for most people to stand fast before the alliterative authority and persuasive percussive power of the "Professor Pondscum" appellation. In any event, even if it was Mike Sanders, for whom I have much higher regard than the one with his own alliterative appellation, I suspect that it's the kind of issue that you might once again change your mind about, were you to actually meet Juan Cole. Again, I'll spot Doc this one as an example, but I'd file a protest that it's trivial and inconclusive.
I'm more interested in how un-wedded Doc is to things like "markets are conversations." Maybe we'll hear more about that later.
Mike Warot offered a couple of posts on this subject today. I'll just deal with the first one.
- 5 - oh... back to beliefs, and how they change.
Dave and others offer a refreshing view of the world. I wouldn't have found Dave except as a result of my interaction with the blog-o-sphere... and I'm glad I found him.
I now spend a ton less time trying to be in the first 100 posts on slashdot, and spend about the same amount of time, overall, here on this blog. I'm finding it to be a worthwhile trade for me.
I find myself open to more views, and also more careful about how and what I say. I think this will have an overall positive effect on me in the long run.
First, it's flattering to read that you're glad you found Groundhog Day. Just don't get too comfortable, I manage to piss off just about everyone sooner or later. But thanks anyway, sincerely.
I appreciate Mike's sentiment, though I don't see a lot that specifically supports the notion that blogs can "make and change minds." I agree with the positive effect of being open to more views, and being more careful about how and what is said. I can't say I uniformly adhere to that myself.
But here's the thing. Let's say you read something in a book or a weblog and it "opens your eyes," or something to that effect. That's a way of saying that it "changed your mind," is it not? There is an entire industry devoted to self-help books, and from my own informal, subjective observation of the amount of shelf space occupied at Books-a-Million, it shows no signs of putting itself out of business. Think about it for a minute. If all those books were as good as all those cover blurbs say they are, if even one percent of them were, I'd say they'd be putting themselves out of business in no time.
They're not going out of business, and they won't be anytime soon. Consider this, if blogs could make and change minds, wouldn't Bush or Kerry have won the last election with a more commanding margin? That's probably giving weblogs far too much credit, but if you're going to consider weblogs, then you probably have to factor in talk radio, and mainstream news media as well. Not too many minds being changed either way, I'd say.
What often happens is we read or hear something that has an emotional appeal to us, and we reason backward from our feelings to rationalize it, to explain our feelings to ourselves. We don't often examine those good feelings critically. Why should we? Feeling good is - good!
So you read The Seven Habits of Highly Effective People, and you think, "Wow! What a great book!" As I did. You'll believe it really changed your mind about a lot of things. And you'll think it can change your life. And for a little while, maybe it does. But chances are, you'll always regard it as a great book, and you'll always believe the insights in it are valid or true, but it will never change your life. Because a book can't do that.
You have to.
And that is far harder than you can imagine.
Not for everyone, probably. But for most of us, it's really, really hard. It depends, I suppose.
Changing your mind is relatively easy. It's just a new rationalization for a new or an old feeling. It's only meaningful if it changes your life.
You have to pay attention and you have to do the work. And the rest of the world is competing with you for your attention, so chances are, you never start to do the work.
Just think about it.
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