Mon - December 15, 2003

Advertising and coercion


Naomi and now this. Some people love to think they're in the middle of a conspiracy.

Here's an excerpt from Douglas Rushkoff's COERCION--Why We Listen to What "They" Say, Winner of the 2002 Marshal McLuhan Award for Best Media Book:

"The members of Generation X are putting up a good fight. Having already developed an awareness of how marketers attempt to target their hearts and wallets, they use their insight into programming to resist these attacks. Unlike the adult marketers pursuing them, young people have grown up immersed in the language of advertising and public relations. They speak it like natives. As a result, they are more than aware when a commercial or billboard is targeting them. In conscious defiance of demographic-based pandering, they adopt a stance of self-protective irony—distancing themselves from the emotional ploys of the advertisers.

Lorraine Ketch, the director of planning in charge of Levi’s trendy Silvertab line, explained, “This audience hates marketing that’s in your face. It eyeballs it a mile away, chews it up and spits it out.” Chiat/Day, one of the world’s best-known and experimental advertising agencies, found the answer to the crisis was simply to break up the Gen-X demographic into separate “tribes” or subdemographics—and include subtle visual references to each one of them in the ads they produce for the brand. According to Levi’s director of consumer marketing, the campaign meant to communicate, “We really understand them, but we are not trying too hard.”

Probably unintentionally, Ms. Ketch has revealed the new, even more highly abstract plane on which advertising is now being communicated. Instead of creating and marketing a brand image, advertisers are creating marketing campaigns about the advertising itself. Silvertab’s target market is supposed to feel good about being understood, but even better about understanding the way they are being marketed to.

The “drama” invented by Leo Burnett and refined by David Ogilvy and others has become a play within a play. The scene itself has shifted. The dramatic action no longer occurs between the audience and the product, the brand, or the brand image, but between the audience and the brand marketers. As audiences gain even more control over the media in which these interactive stories unfold, advertising evolves ever closer to a theater of the absurd."

Now you have to think for yourself and excuse me while I do the same: I didn't read the book, but only the chapter posted online, but I'm pretty sure I smell a flavor of Ad Busters here. Advertising will always have a cutting edge, since Bernbach to this day. And some people--even if they were once insiders, like MR. Rushkoff--simply cannot get it. They are living in the past.

Posted Mon - December 15, 2003 at 10:42 AM
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