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Send an Email Securely
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Fee Schedule for Online Consultations Fee Schedule and What to Expect is shown at bottom of this page |
Online consultations are mainly meant for patients who have never been seen in our office. We regularly receive numerous emails from people for ENT medical advice. Due to this deluge of emails from people who have never been seen in our office, we have instituted a fee schedule as we can't possibly respond to everyone.
What is an online consultation? It is when you are having a medical problem for which you have questions you want answered.
Why Can't I Use Regular Email?
Regular email is not a secure form of communication and is akin to sending a postcard through regular mail. Email can be intercepted and read by anybody unless the email is first encrypted. Furthermore, the government has instituted regulations requiring the use of secure electronic communication as it pertains to health information.
In order to allow online communication with our physicians as well as to comply with the government mandate to secure such communication, we have selected Wufoo to provide this service. Through this service, messages are encrypted with 128-bit SSL technology.
Generic Fee Schedule
Should the physician decide to accept your request for a given online consultation, you will be charged only ONCE. Please be aware that though we respond to all emails from established patients, we reject ~30% of all emails received from patients never seen in our office. Note that this fee covers only ONE consultation. Once we receive the online request, we will reply with a fee amount depending on the complexity of the problem. If the fee is acceptable, you will be given instructions on how to pay via an invoice from Paypal.com. If the fee is unacceptable, you are welcome to negotiate a price or decline altogether. Look below for what to expect after payment. |
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Free
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Rx Requests (established patients only). Use this link to request rx refills. |
Free
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Test Results (established patients only). |
Free
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General questions from patients already seen in our office within the past 12 months. |
$50
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Straightforward questions such as recommendations for a local physician for a given medical problem (if you live far from our office), test result interpretation, etc. |
$200
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Single problem of minimal complexity. For example, such problem may be how to go about getting tested for allergies, how does treatment with allergy drops work, Zenker's Diverticulum, etc. |
$300 |
1 or 2 problems of moderate complexity. For example, workup for chronic cough or lump sensation in the throat when already completed a few tests and medication trials. |
$400+ |
Multiple problems or problem of high complexity. For example, symptoms involving the ear, nose, and throat that has persisted for months to years that has not responded to treatments provided by several physicians. Generally, if you have seen multiple physicians for your problem, you will fall into this category. |
This online consultation does NOT establish a patient-physician relationship until an actual physician visit occurs. An online consultation should in NO way replace an actual physician visit. This service is purely to provide advice to complement any treatment course already laid out by your regular physician.
After payment, the physician will respond by email and answer any questions you may have. Given the limitations of not seeing in person, only advice will be provided as best as possible.
PLEASE keep in mind that without an actual physician visit, NO prescriptions, NO studies, NO orders of any kind can be provided. These will have to be requested by you to a physcian you have already seen.
Any information provided on this Web site should not be considered medical advice or a substitute for a consultation with a physician. If you have a medical problem, contact your local physician for diagnosis and treatment. Advertisements present are clearly labelled and in no way support the website or influence the contents.
