Developing a work approach that is adequate to the challenges ahead
a world moving toward new and different futureS
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Managing for results (by Peter Drucker)
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Understanding the business
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The business realities
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There are three different dimensions to the economic task
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One unified strategy
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Requires an understanding of the true realities
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The generalizations regarding results and resources
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The generalizations regarding efforts within the business and their cost.
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Result area identification
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Nothing succeeds like concentration on the right business.
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The basic business analysis
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Identify & understand those areas in a business for which results can measured
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Defining the product/service
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3 dimensions of business results
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The burden of pushing through the step-by-step process of analysis
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Revenues, resources, prospects
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Relate result areas to the revenue contribution and share of cost burden
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Allocation of key resources to each result area.
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Leadership position and prospects of each result area.
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Tentative diagnosis of result areas
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Classify the result area
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Factors involved in diagnosing the product
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What to do with a result area diagnosed as…
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Analysis format
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Anticipate a change in the character of a product
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Cost analysis
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What matters about costs
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Prerequisites for effective cost control p.69
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To be able to control cost need an analysis that:
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Tied to market analysis before action
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Format
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Conclusions:
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Market analysis
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Introduction
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The marketing realities
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These marketing realities lead to one conclusion
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The market analysis
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Market analysis is a good deal more than ordinary market research or customer research
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Other books
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Analytical questions
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Analysis worksheets
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Picture
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Knowledge analysis
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Knowledge
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Need a leadership position and differentiation
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Uncovering one's specific business knowledge strengths
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Need to learn to set goals and measure in terms of one's specific knowledge
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Knowledge realities
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Evaluations (diagnosis)—how good is our knowledge?
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The conclusions
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Superimpose
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Combining the various analysis
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Market analysis --> knowledge analysis: Needs for new or changed knowledge.
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Knowledge analysis --> market analysis: Missed or underrated market opportunities.
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Reexamine tentative diagnois in light of the market and knowledge analysis
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What is lacking (3 gaps)
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The end result of the self-analysis
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The business's contribution
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Knowledge area excellences
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Target result areas
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Vehicles required to reach these targets
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The leadership position required in each result area
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Focus on opportunity
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Building on strength
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Ideal business concept
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Maximizing opportunities
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Maximizing resources
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What these approaches have in common
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The three together (what they do)
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Procedure
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Finding business potential
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Restraints & limitations
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Imbalances—turning weaknesses into strengths
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Threats
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Conclusion
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Making the future today
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The future
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The future that has already happened
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Making the future happen (the power of an idea)
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Performance program
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Key decisions
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Idea of the business
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The specific excellence the business needs
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The priorities
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The key decisions must be made systematically.
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What ever a company's program, it must
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Decide on the right opportunities and right risks
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Decide on scope & structure
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Decide between "building one's own" & "buying" to attain one's goals.
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Decide on organization structure
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Implementing the program
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Building economic performance into a business
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Conclusion
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