unimagined futures

Developing a work approach that is adequate to the challenges ahead
a world moving toward new and different futureS

The Deming’s Dimension (by Henry R. Neave)

The Deming’s Dimension (by Henry R. Neave)
- Painting the backcloth
  - Introduction
  - Deming’s view of recent industrial history
  - A brief biography
  - The fourteen points and diseases and the obstacles
  - Variation and the control of processes
- Some fundamentals
  - The funnel experiment
  - The experiment on red beads
  - Operational definitions
  - Processes and systems
  - The Deming cycle
  - Failures with figures
  - Is conformance to specifications good enough? The Taguchi loss function
  - The Taguchi loss function—some detailed study
- The new climate
  - Joy and work
  - Innovation and not just improvement
  - Cooperation: Win-win backbone of the new philosophy
- Foundations and knowledge
  - Theory and the search for examples
  - Quality and best efforts
  - A system of profound knowledge
- The fourteen points revisited
  - Point 1: Constancy of purpose
  - Point 2: The new philosophy
  - Point 3: Cease dependence on mass inspection
  - Point 4: End lowest tender contracts
  - Point 5: Improve every process
  - Point 6: Institute training on the job
  - Point 7: Institute leadership
  - Point 8: Drive out fear
  - Point 9: Break down barriers
  - Point 10: Eliminate exortations
  - Point 11: Eliminate arbitrary numerical targets
  - Point 12: Permit pride of workmanship
  - Point 13: Encourage education
  - Point 14: Top management commitment and action

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