Developing a work approach that is adequate to the challenges ahead
a world moving toward new and different futureS
Trigger points (by Mike Kami)
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Trigger points (by Mike Kami)
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Introduction—Managing the future, beginning now.
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Nine trigger points
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Four trigger point assumptions about the world of 1988 to 1993.
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The only thing we can depend on is unpredictability.
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Our economic output is slowing down—and our standard of living isn’t rising as fast as it used to.
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We’ll have a high rate of chronic unemployment for some time to come.
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The mass market is splitting apart and, more than ever, the customer is the ultimate ruler.
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Choosing your basic strategy for success in a unpredictable world. Trigger point five: an outside strategy is the only sensible option.
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Corporate goals for 1993—trigger point targets to shoot for.
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Raise productivity at least one and a half times higher than the real interest rate
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Beat your competition by 10 percent
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Make decisions three times faster, implement them faster—and make sure they are economically reversible.
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Shoot for zero turnover of you real, genuine 24-carat talent.
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Five tools for triggering action next Monday morning.
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Monday morning action. But not just any Monday morning actions.
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Pyramid thinking
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Directed brainstorming
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Razor blade reading and clue management
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Gap analysis
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Action proposals
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Winning and losing strategies : Twelve case studies
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Eastman Kodak: A powerful giant pays the price of inflexibility
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Hasbro: From “hasbeen” to No. 1 toy maker
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Toys “R” Us: Implementing three simple principles pay off big
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IBM: Learning that nothing is forever
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Beatrice: Presiding over disaster
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Sakowitz and Commodore: Victims of a fast-changing world
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People Express: Crash landing for a high flyer
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Harley-Davidson: Revving up for a fast turnaround
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Sony: a premium-price innovator is plagued by low-price imitators
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Procter & Gamble: A faltering giant changes its ways
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Federal Express: using advanced technology to win big
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H-C Industries: How to bet your company—and win
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Conclusion: Let’s have action. Action areas:
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Talent. Need to rethink policies on
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Rewards
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Delegation/participation
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Bureaucracy
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Intrapreneurship
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Loyalty
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Innovation
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Productivity
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Research and development
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Marketing
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Long-Term View
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Fanatical dedication
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Adaptive-reactive style
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Psychological cost of change
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Alternatives
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Management time
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Control
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Priorities
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Trigger point resources
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Resources—Keeping informed on key external factors
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