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Liberation management -- Necessary disorganization for the nanosecond nineties (by Tom Peters)

Liberation management Necessary disorganization for the nanosecond nineties (by Tom Peters)
- Necessary disorganization: the new exemplars
  - Toward fashion, fickle, ephemeral
  - EDS, the world’s largest project organization in the world’s zaniest industry: 72,000 smart people in bands of 10 equals $7.1 billion in revenue
  - Cable News Network: Information as fashion, corporation as carnival
  - ABB Asea Brown Boveri: Giant industrial company, small businesses, lean staff, big leverage through knowledge dissemination
- Learning to hustle
  - Prologue: the quick and the dead
  - Titeflex: unplug the computer, unleash the teamsters, and “just do it”
  - Ingersoll-Rand: Barbecues, drag tests, medieval warriors; and slowing down to speed things up
  - The Union Pacific Railroad: Decimate the middle ranks, liberate the conductors, and launch a counterattack against the truckers
- Information technology: more, and less, than promised
  - Computer nerds, as far as the eye can see
  - Information technology and organizing
- Beyond hierarchy
  - Unglued organizations
  - Projects and professional service firms
  - Basic organizational building blocks
  - Networks
  - The quest for metaphors IV: the imagery of dynamics and connectedness
  - Knowledge management structures
  - The trauma of buying into “horizontal,” “whole,” and “learning to learn”
  - Trust, respect, and the mindful organization
  - Beyond Hierarchy
- Markets and innovation: the case for disorganization
  - Prologue: Deconstructing the corporation
  - The exaltation of mess, or learning to love chance
  - Violent market-injection strategies
  - The market’s will be done: the mighty German Mittlestand
  - “Marketizing’s” imperatives I: Rethinking scale
  - Marketizing’s imperatives II: Try it! Break it! Touch it!
  - Marketizing’s imperatives III: Renegades and traitors, passion, arrogance
  - Marketizing’s imperatives IV: Loosening up
  - Own up to the great paradox: success is the product of deep grooves/deep groves destroy adaptivity
- Fashion!
  - Prologue: Terminally tasteless or Sur/Petition?
  - The transformation of positively everything
  - Fashion, diversity, the globe
  - Glow! Tingle! Wow! (Yuck!)
  - Follow the yellow brick road (to better instruction manuals)
  - Building “Wow Factories”
  - A special case of wow: An encompassing view of design
  - “Customerizing”: produced by, directed by … and starring — our customers
- Afterword: Liberation management
  - Students
  - “Workers”
  - Middle managers
  - Chiefs
  - The commander in chief (and his 535 pals at the other end of Pennsylvania Avenue)
  - The freedom to fail

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