unimagined futures

Developing a work approach that is adequate to the challenges ahead
a world moving toward new and different futureS


The Daily Drucker

by Peter Drucker with Joseph Maciariello

Selected quotes from the FOREWORD; PREFACE; and INTRODUCTION

... replace the quest for success with the quest for contribution. The critical question is not, "How can I achieve?" but "What can I contribute?"


Drucker's primary contribution is not a single idea, but rather an entire body of work that has one gigantic advantage: nearly all of it is essentially right. Drucker has an uncanny ability to develop insights about the workings of the social world, and to later be proved right by history. His first book, The End of Economic Man, published in 1939, sought to explain the origins of totalitarianism; after the fall of France in 1940, Winston Churchill made it a required part of the book kit issued to every graduate of the British Officer's Candidate School. His 1946 book The Concept of the Corporation analyzed the technocratic corporation, based upon an in-depth look at General Motors. It so rattled senior management in its accurate foreshadowing of future challenges to the corporate state that it was essentially banned at GM during the Sloan era. Drucker's 1964 book was so far ahead of its time in laying out the principles of corporate strategy that his publisher convinced him to abandon the title Business Strategies in favor of Managing for Results, because the term "strategy" was utterly foreign to the language of business.


There are two ways to change the world: with the pen (the use of ideas) and with the sword (the use of power). Drucker chooses the pen, and has rewired the brains of thousands who carry the sword. When in 1956 David Packard sat down to type out the objectives for the Hewlett-Packard Company, he'd been shaped by Drucker's writings, and very likely used The Practice of Management--which still stands as perhaps the most important management book ever written--as his guide. In our research for the book Built to Last, Jerry Porras and I came across a number of great companies whose leaders had been shaped by Drucker's writings, including Merck, Procter & Gamble, Ford, General Electric, and Motorola. Multiply this impact across thousands of organizations of all types--from police departments to symphony orchestras to government agencies and business corporations--and it is hard to escape the conclusion that Drucker is one of the most influential individuals of the twentieth century.


Drucker's genius shines best in the short paragraph or single sentence that cuts through the clutter and messiness of a complex world and exposes a truth. Like a Zen poet, Drucker packs universal truth into just a few words; we can return to his teachings repeatedly, each time with a deeper level of understanding.


"Just go out and make yourself useful,"


But the most important part of this book is the blank spaces at the bottom of its pages. They are what the readers will contribute, their actions, decisions and the results of these decisions.

(I suggest a different work approach. Rapidly read through the book (a month per night), mark areas of interest using one of the worksheets below and do a rough calendarization—stages. Try to discern a general pattern in your interests. Explore the remainder of my Time-life navigation site to get a complete interest profile. Get organized to convert concepts to daily action.)


One word of advice: Look for "the future that has already happened." If you can identify and act upon trends that are just now emerging


I have many times listened to Peter Drucker address executives, and I have on a few occasions seen him in action as a consultant. In his teaching and consulting he has impressed me most by the consistency and effectiveness of the approach he uses. First, he always makes sure he has defined the problem correctly. Next, he seems to weave a tapestry, bringing his vast knowledge to bear upon the specific problem, and putting in "stitches," or specific portions of the solution to the problem. Finally, once the problem has been circumscribed and the tapestry woven, he outlines the specific actions that should be taken to solve the problem. He then tells his audiences, "Don't tell me you enjoyed this; tell me what you will do differently on Monday morning."

The Daily Drucker table of contents worksheet
     (printable pdf)
     Excel worksheet

The worksheets above can be used for identifying areas of interest and beginning a crude calendarization.

Contents

  • January
    1. Integrity in Leadership
    2. Identifying the Future
    3. Management Is Indispensable
    4. Organizational Inertia
    5. Abandonment
    6. Practice of Abandonment
    7. Knowledge Workers: Asset Not Cost
    8. Autonomy in Knowledge Work
    9. The New Corporation's Persona
    10. Management as the Alternative to Tyranny
    11. Management and Theology
    12. Practice Comes First
    13. Management and the Liberal Arts
    14. The Managerial Attitude
    15. The Spirit of an Organization
    16. The Function of Management Is to Produce Results
    17. Management: The Central Social Function
    18. Society of Performing Organizations
    19. The Purpose of Society
    20. Nature of Man and Society
    21. Profit's Function
    22. Economics as a Social Dimension
    23. Private Virtue and the Commonweal
    24. Feedback: Key to Continuous Learning
    25. Reinvent Yourself
    26. A Social Ecologist
    27. The Discipline of Management
    28. Controlled Experiment in Mismanagement
    29. Performance: The Test of Management
    30. Terrorism and Basic Trends
    31. A Functioning Society
  • February
    1. Crossing the Divide
    2. Face Reality
    3. The Management Revolution
    4. Knowledge and Technology
    5. Shrinking of the Younger Population
    6. The Transnational Company
    7. The Educated Person
    8. Balance Continuity and Change
    9. Organizations Destabilize Communities
    10. Modern Organization Must Be a Destabilizer
    11. Human Factor in Management
    12. Role of the Bystander
    13. The Nature of Freedom
    14. Demands on Political Leadership
    15. Salvation by Society
    16. Need for a Harmony of Interests
    17. Social Purpose for Society
    18. Reinventing Government
    19. Reprivatization
    20. Management and Economic Development
    21. Failure of Central Planning
    22. The Pork-Barrel State
    23. The New Tasks of Government
    24. Legitimacy of the Corporation
    25. Governance of the Corporation
    26. Balancing Three Corporate Dimensions
    27. Defining Business Purpose and Mission
    28. Defining Business Purpose and Mission: The Customer
    29. Understanding What the Customer Buys
  • March
    1. The Change Leader
    2. Test of Innovation
    3. Knowledge External to the Enterprise
    4. In Innovation, Emphasize the Big Idea
    5. Managing for the Future
    6. Innovation and Risk Taking
    7. Creating a True Whole
    8. Turbulence: Threat or Opportunity?
    9. Organize for Constant Change
    10. Searching for Change
    11. Piloting Change
    12. The Purpose of a Business
    13. Converting Strategic Plans to Action
    14. Universal Entrepreneurial Disciplines
    15. Managing for the Short Term and Long Term
    16. Balancing Objectives and Measurements
    17. The Purpose of Profit
    18. Morality and Profits
    19. Defining Corporate Performance
    20. A Scorecard for Managers
    21. Beyond the Information Revolution
    22. Internet Technology and Education
    23. The Great Strength of E-Commerce
    24. E-Commerce: The Challenge
    25. From Legal Fiction to Economic Reality
    26. Management of the Multinational
    27. Command or Partner
    28. Information for Strategy
    29. Why Management Science Fails to Perform
    30. Nature of Complex Systems
    31. From Analysis to Perception
  • April
    1. Management as a Human Endeavor
    2. The Responsible Worker
    3. Spirit of Performance
    4. Organizations and Individuals
    5. Picking a Leader
    6. Qualities of a Leader
    7. Base Leadership on Strength
    8. Leadership Is Responsibility
    9. Absence of Integrity
    10. Crisis and Leadership
    11. The Four Competencies of a Leader
    12. Fake Versus True Leaders
    13. Churchill the Leader
    14. Alfred Sloan's Management Style
    15. People Decisions
    16. Attracting and Holding People
    17. Picking People: An Example
    18. Decision Steps for Picking People
    19. Placements That Fail
    20. The Succession Decision
    21. Sloan on People Decisions
    22. A Good Judge of People?
    23. The Crucial Promotions
    24. Social Responsibility
    25. Sloan on Social Responsibility
    26. Corporate Greed and Corruption
    27. What Is Business Ethics?
    28. The Ethics of Social Responsibility
    29. Business Ethics
    30. Psychological Insecurity
  • May
    1. Managing Knowledge Workers
    2. The Network Society
    3. Global Competitiveness
    4. Characteristics of the Next Society
    5. The New Pluralism
    6. Knowledge Does Not Eliminate Skill
    7. A Knowledge Society and Society of Organizations
    8. Price of Success in the Knowledge Society
    9. The Center of the Knowledge Society
    10. Sickness of Government
    11. Managing Foreign Currency Exposure
    12. The Manufacturing Paradox
    13. Protectionism
    14. Splintered Nature of Knowledge Work
    15. Use of PEOs and BPOs
    16. Managing Nontraditional Employees
    17. The Corporation as Confederation
    18. The Corporation as a Syndicate
    19. People as Resources
    20. Making Manual Work Productive
    21. Productivity of Service Work
    22. Raising Service-Worker Productivity
    23. Knowledge-Worker Productivity
    24. Defining the Task in Knowledge Work
    25. Defining Results in Knowledge Work
    26. Defining Quality in Knowledge Work
    27. Management: A Practice
    28. Continuous Learning in Knowledge Work
    29. Raise the Yield of Existing Knowledge
    30. Rank of Knowledge Workers
    31. Post-Economic Theory
  • June
    1. Managing Oneself
    2. A Successful Information Based Organization
    3. The "Score" in InformationBased Organizations
    4. Taking Information Responsibility
    5. Rewards for Information Specialists
    6. Hierarchy Versus Responsibility
    7. Sudden Incompetence
    8. Self Renewal
    9. Individual Development
    10. What to Do in a Value Conflict?
    11. Place Yourself in the Right Organization
    12. Management Education
    13. Attracting Knowledge Workers
    14. Pension-Fund Shareholders
    15. Pension-Fund Regulation
    16. Pension-Fund Capitalism
    17. Test of Pension-Fund Socialism
    18. The Business Audit
    19. Inflation Versus Unemployment
    20. When Regulation Is Required
    21. Work
    22. Goal and Vision for Work
    23. Self-Governing Communities
    24. Civilizing the City
    25. Human Dignity and Status
    26. Enjoying Work
    27. Legitimacy of Management
    28. Economic Progress and Social Ends
    29. The Social Sector
    30. Effective Management of Nonprofits
  • July
    1. Theory of the Business
    2. Reality Test of Business Assumptions
    3. Synergy of Business Assumptions
    4. Communicate and Test Assumptions
    5. The Obsolete Theory
    6. Focus on Excellence
    7. Creating Customer Value
    8. Identifying Core Competencies
    9. Each Organization Must Innovate
    10. Exploiting Success
    11. Organized Improvement
    12. Systematic Innovation
    13. Unexpected Success
    14. Unexpected Failure
    15. Incongruity
    16. Process Need
    17. Industry and Market Structure
    18. Demographics
    19. Changes in Perception
    20. New Knowledge
    21. Innovation in Public-Service Institutions
    22. Service Institutions Need a Defined Mission
    23. Optimal Market Standing
    24. Worship of High Profit Margins
    25. Four Lessons in Marketing
    26. From Selling to Marketing
    27. Cost-Driven Pricing
    28. Cost Control in a Stable Business
    29. Cost Control in a Growth Business
    30. Eliminating Cost Centers
    31. Making Cost-Control Permanent
  • August
    1. Diversification
    2. Being the Wrong Size
    3. Growth
    4. Managing the New Venture
    5. Calculated Obsolescence
    6. Tunnel-Vision Innovation
    7. Social Innovation: The Research Lab
    8. Social Innovation: The Lab Without Walls
    9. Research Laboratory: Obsolete?
    10. The Infant New Venture
    11. The Rapidly Growing New Venture
    12. Managing Cash in the New Venture
    13. Management Team for the New Venture
    14. Unrealized Business Potential
    15. Finding Opportunities in Vulnerabilities
    16. Exploiting Innovative Ideas
    17. First with the Most
    18. Hitting Them Where They Aren't
    19. Entrepreneurial Judo
    20. Changing Economic Characteristics
    21. Ecological Niche: Tollbooth Strategy
    22. Ecological Niche: Specialty Skill Strategy
    23. Ecological Niche: Specialty Market
    24. Threats to Niche Strategies
    25. Able Company: Research Strategy
    26. Baker Company: Research Strategy
    27. Charlie Company: Research Strategy
    28. Success Always Creates New Realities
    29. The Opportunity-Focused Organization
    30. Finding Opportunity in Surprises
    31. Maintaining Dynamic Equilibrium
  • September
    1. Know Thy Time
    2. Record Time and Eliminate Time Wasters
    3. Consolidate Time
    4. Practices of Effective Executives
    5. Focus on Contribution
    6. Performance Appraisals
    7. How to Develop People
    8. Knowledge Worker as Effective Executive
    9. Take Responsibility for Your Career
    10. Defining One's Performance
    11. Results That Make a Difference
    12. Managing Oneself: Identify Strengths
    13. Managing Oneself: How Do I Perform?
    14. Managing Oneself: What to Contribute?
    15. Managing Oneself: Work Relationships
    16. Managing the Boss
    17. Managing Oneself: The Second Half
    18. Managing Oneself: Revolution in Society
    19. A Noncompetitive Life
    20. Staffing Decisions
    21. Widow-Maker" Positions
    22. Overage Executives
    23. Controls, Control, and Management
    24. Controls: Neither Objective nor Neutral
    25. Controls Should Focus on Results
    26. Controls for Nonmeasurable Events
    27. The Ultimate Control of Organizations
    28. Harmonize the Immediate and Longrange Future
    29. Misdirection by Specialization
    30. Compensation Structure
  • October
    1. Pursuing Perfection
    2. Decision Objectives
    3. Decision Making
    4. The Right Compromise
    5. Building Action into the Decision
    6. Organize Dissent
    7. Elements of the Decision Process
    8. Is a Decision Necessary?
    9. Classifying the Problem
    10. Defining the Problem: An Example
    11. Defining the Problem: The Principles
    12. Getting Others to Buy The Decision
    13. Testing the Decision Against Results
    14. Continuous Learning in Decision Making
    15. Placing Decision Responsibility
    16. Legitimate Power in Society
    17. The Conscience of Society
    18. Capitalism Justified
    19. Moving Beyond Capitalism
    20. The Efficiency of the Profit Motive
    21. The Megastate
    22. Purpose of Government
    23. Government Decentralization
    24. Strong Government
    25. Government in the International Sphere
    26. Needed: Strong Labor Unions
    27. Political Integration of Knowledge Workers
    28. The Corporation as a Political Institution
    29. Converting Good Intentions into Results
    30. Fund Development in the Nonprofit
    31. Effective Nonprofit Boards of Directors
  • November
    1. Organizational Agility
    2. Business Intelligence Systems
    3. Gathering and Using Intelligence
    4. The Test of Intelligence Information
    5. The Future Budget
    6. Winning Strategies
    7. The Failed Strategy
    8. Strategic Planning
    9. Long-Range Planning
    10. How to Abandon
    11. Divestment
    12. The Work of the Manager
    13. Management by Objectives and Self-Control
    14. How to Use Objectives
    15. The Management Letter
    16. The Right Organization
    17. Limits of Quantification
    18. Hierarchy and Equality
    19. Characteristics of Organizations
    20. The Federal Principle
    21. Federal Decentralization: Strengths
    22. Federal Decentralization: Requirements
    23. Reservation of Authority
    24. Simulated Decentralization
    25. Building Blocks of Organization
    26. Fundamentals of Communications
    27. Rules for Staff Work
    28. Rules for Staff People
    29. Role of Public Relations
    30. Control Middle Management
  • December
    1. The Work of the Social Ecologist
    2. Turbulent Times Ahead
    3. The New Entrepreneur
    4. Information on Cost and Value
    5. Price-Led Costing
    6. Activity Costing
    7. Obstacles to Economic Chain Costing
    8. EVA as a Productivity Measure
    9. Benchmarking for Competitiveness
    10. Resource-Allocation Decisions
    11. Six Rules of Successful Acquisitions
    12. Business Not Financial Strategy
    13. What the Acquirer Contributes
    14. Common Core of Unity
    15. Respect for the Business and Its Values
    16. Provide New Top Management
    17. Promote Across Lines
    18. Alliances for Progress
    19. Rules for Successful Alliances
    20. The Temptation to Do Good
    21. The Whistle-blower
    22. Limits of Social Responsibility
    23. Spiritual Values
    24. Human Existence in Tension
    25. The Unfashionable Kierkegaard
    26. Return of the Demons
    27. Integrating the Economic and Social
    28. The Family-Managed Business
    29. Rules for the Family Managed Business
    30. Innovations for Maximum Opportunities
    31. From Data to Information Literacy

This is a part of the conceptual resource tool kit

A topic mind map may come later


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