Here is an old e-mail copy that I (Steven Silvers) sent to Al Tsacnarus. Read and see why I'm so pissed. This was sent to him in January of 06.

HELLO AL:

THIS IS YOUR FELLOW BAYWIND'S RESIDENT, STEVEN SILVERS. IF YOU RECALL, WE HAD A PLEASANT CONVERSATION PRIOR TO THE HOLIDAYS REGARDING THE REPAIR OF THE BAYWIND'S CLUBHOUSE ROOF AND I INFORMED YOU ABOUT A ROOFER THAT I HAD RECOMMENDED. AS OF YET, I HAVE NOT HEARD BACK FROM YOU. I CALLED YOU AND LEFT A MESSAGE AND I ALSO DROPPED OFF SOME MATERIAL FOR YOUR REVIEW AS YOU HAD REQUESTED.

INTERESTED IN SCHEDULING A SIMILAR EVENT FOR YOUR COMMUNITY RESIDENTS I WOULD WELCOME HEARING BACK FROM YOU.

AS TO THE CLUBHOUSE ROOF REPAIR, I DON'T KNOW WHAT THE MASTER ASSOCIATION HAS DECIDED TO DO BUT AS YOU WELL KNOW IT IS AN EYE SORE AND HAS BEEN FOR WEEKS NOW. THE THOUGHT OF ANOTHER HURRICANE SEASON ONLY FOUR AND A HALF MONTHS AWAY IS KIND OF SCARY. WE NEED TO DO SOMETHING SOON.

I WOULD ALSO SHARE WITH YOU THE FOLLOWING INFORMATION. THE LAST ROOF REPAIR THAT WAS DONE TO THE CLUBHOUSE WAS DONE WITH "NON MATCHING" TILES. YOU CAN SPOT THEM EASILY AND THAT IS BECAUSE WHO EVER DID THE ROOF REPAIR DIDN'T TAKE THE TIME NOR MADE THE NECESSARY EFFORT TO INSURE THAT THEY WOULD MATCH AS CLOSELY IF NOT EXACTLY TO THE EXISTING ROOF TILES. AS A RESULT, WE NOW HAVE A ROOF THAT IS NOT WELL MATCHED AND TO BE QUITE FRANK WITH YOU, AL, THERE WAS ABSOLUTELY NO EXCUSE FOR THIS TO HAVE HAPPENED.

TO BEGIN WITH, THE ROOF SHOULD HAVE BEEN PRESSURED WASHED SO THAT ALL OF THE GRIME AND MILDEW WAS REMOVED FROM THE ROOF PRIOR TO THE REPLACEMENT PROCESS BEING COMPLETED SO THAT AT LEAST THE COLOR OF THE REPLACEMENT TILES COULD HAVE BEEN BETTER MATCHED.

PLEASE DON'T MISCONSTRUE THE INTENT OF THIS E-MAIL. I'M NOT LOOKING TO POINT FINGERS PUT JUST TO "OFFER" SOME SOUND SUGGESTIONS TO YOU AND THE REST OF THE MASTER BOARD MEMBERS.

I HAVE LIVED THE NIGHTMARE OF HAVING TO REPLACE ROOF TILES ON MY HOME ON MORE THAN ONE OCCAISION SINCE MOVING TO BAYWINDS. ONCE WAS DUE TO A LARGE DAMAGE CAUSED BY HURRICANE FRANCES, THE SECOND TIME WAS DUE TO A DIRECT LIGHTNING STRIKE TO THE TOP OF MY ROOF (ALSO DOING EXTENSIVE DAMAGE) AND JUST RECENTLY WITH WILMA. THROUGH THESE SEVERAL MAJOR ORDEALS I'VE MADE IT A POINT TO BECOME VERY INFORMED AND WELL EDUCATED ABOUT THE ENTIRE PROCESS OF ROOF TILE REPLACEMENT AND MATCHING COLOR PROCESSES, PROPER PRICING AND SO FORTH. WHILE I DON'T CONSIDER MYSELF AN EXPERT, I ASSURE YOU I HAVE ACQUIRED THE NECESSARY KNOWLEDGE TO BE FAR MORE INFORMED THAN THE AVERAGE HOME OWNER IN THE AREA.

HAVING SAID THIS, I WOULD WELCOME MEETING WITH YOU AND/OR THE MASTER BOARD TO PRESENT TO YOU A SOLUTION FOR REPAIRING THE CLUBHOUSE ROOF AND THE GATEHOUSE ROOF, AND FOR THAT MATTER ANY OTHER HOMEOWNER'S ROOF DAMAGE IN BAYWINDS WITH PRICES THAT ARE MORE THAN REASONABLE (INCLUDING LICENSE AND BONDED ROOFING INSTALLATION SERVICES) BUT MORE IMPORTANTLY, I HAVE SECURED THE MEANS TO MATCHING ("EXACTLY") THE ROOF TILE COLOR OF ANY ROOF TILE THAT NEEDS TO BE REPLACED IN BAYWINDS BY WAY OF A "CUSTOM" REPLACEMENT OF THE TILE RATHER THAN A MICKEY MOUSE PAINT MATCHING PROCESS. I'M TALKING ABOUT AN ACTUAL CUSTOM MANUFACTURING PROCESS AS IF THEY WERE COMING DIRECTLY FROM THE FACTORY THAT ORIGINALLY SOLD LENNAR THE TILES THAT WERE USED WHEN OUR HOMES WERE FIRST BUILT.

AS YOU MAY OR MAY NOT KNOW, MONIER LIFETILES "NO" LONGER CARRIES ANY OF THE COLORS THAT WERE USED BY LENNAR TO CONSTRUCT OUR ROOFS. SOME OF THE HOMEOWNERS WERE FORTUNATE ENOUGH TO PURCHASE WHAT IS CALLED "LAST CALL" INVENTORY. BUT MOST ALL IF NOT ALL OF THAT IS ALL GONE. NOW, IF YOU NOTICE WHILE DRIVING AROUND THE NEIGHBORHOOD, AND IN MANY CASES IT IS TRULY A SORE SITE TO SEE, HOMEOWNERS HAVE BEEN LEFT WITH NO OTHER CHOICE BUT TO PLACE NOT ONLY NON MATCHING TILES ON THEIR ROOF BUT COLORS THAT ARE WAY WAY OFF AND AS A COMMUNITY THIS IS NOT A VERY GOOD SITE TO SEE.

I HAVE THE SOLUTION AND I'M WILLING TO SHARE THAT SOLUTION WITH ALL OF THOSE IN BAYWINDS WHO ARE LOOKING FOR A PROPER WAY TO REPLACE THEIR DAMAGED ROOF TILES WITH EXACT MATCHING ONES.

IF YOU WOULD LIKE TO DISCUSS THIS MATTER FURTHER, KINDLY GIVE ME A CALL ON MY CELL AT: 954-445-6788 AND I'LL BE HAPPY TO MEET WITH YOU AND OTHER MASTER BOARD MEMBERS IF NECESSARY TO SHARE WITH YOU MY KNOWLEDGE.

ALL THE BEST,

STEVEN