Design, Creativity and Collaboration: how do people, practices, tools and environments come together to help groups design more creatively and collaborate more effectively? For over ten years I have been tackling this question both academically and professionally.
My professional experience is in engineering and product development (for Hewlett-Packard and IDEO), and more recently in organizational learning, work environment and knowledge management consulting. My involvement has ranged across R&D, manufacturing, sales and customer support in technology, systems furniture and financial services companies.
My academic research (at Stanford and the Royal College of Art) focuses on collaborative groups and design teams. In these settings, I have studied language as both a vehicle for creativity and a potential source of tension in cross-disciplinary work. More recently, for my PhD I explored the ways in which shared representations (such as drawings, models and prototypes) enable high performance in real-time design. |