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Anti - fraud
 
Health care fraud is a problem that affects everyone. Dollars lost to fraud result in higher premiums . Nationwide Health Plans is committed to the fight against fraud and you are a valuable resource. To assist us we ask you to remain vigilant and report fraud whenever you suspect it.
 
What information is required to report fraud?
 
  • Name of the person or health care provider suspected of being involved in the fraud, including the address if known.
  • Date(s) of service and claim number(s) in question.
  • Patient's name and NHP member number.
  • Narrative description of the allegation. Include as much detail as possible.
  • Your name.
  • Your telephone number or email address.
 
What happens after fraud is reported?
 
  • You will receive an acknowledgement of your referral when Nationwide Health Plans Anti-Fraud* Unit receives your allegation.
  • Each allegation will be investigated. (You may be contacted for additional information if you indicated it is okay).
  • You will be advised of our findings when the investigation is complete.
* Once received , the identity of the complainant / member will be kept strictly    confidential.
 
Questions about fraud?
 
fraud faqs
 

What to do if you suspect fraud

To report suspected cases of fraud provide the necessary information and respond by:

  • 24-hour fraud hotline: (614) 854-3234 or 1-(800)-626-2904
  • email: efraud@nationwide.com
  • write to:
California Complaints
Nationwide Health Plans
Special Investigations Unit, HM-90
1651 Exposition Blvd, Suite 100
Sacramento, CA 95815-5103
 
Ohio Complaints
Nationwide Health Plans
Special Investigations Unit
5525 Park Center Circle
Dublin, OH 43017-3584

 

 

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